Department of FoodieDepartment of FoodieFrom Google Maps reviews.
One of the staff was so rude she was wearing a chef uniform and was on her phone at the front desk talking obnoxiously loud to someone on video call this is absolutely disgusting behavior and very unpleasant. This is not the first time I have witnesses this it is always unpleasant when she is speaking so loudly on video call. Do better Aer Lingus this is not acceptable. I am a frequent flyer and the male receptionist Abdul is an absolute star he is always attentive and makes you feel very very w
All the chargers are broken & coffee machine out of service. Staff are polite, helpful & efficient though. I presume Aer Lingus have given up on JKF’s crap maintenance.
The male receptionist was impolite. When you walk up to the counter, he just sits there like a statue—you have to hand him your ticket before he reacts. After checking you in, he only says ‘thank you’ without even directing you where to go next. The food selection was extremely limited—this was the worst business class lounge I’ve ever been to.
From the Jun 17, 2025 health inspection. Lower-priority items are listed after the serious ones.
Food was left exposed to possible contamination during storage, prep, or serving.
Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
