
Bakery chain known for warm cookies, ice cream & late-night deliveries.
From Google Maps reviews.
Ordered from UberEats two cookies arrived broken neither the place or UberEats would refund me for 2 cookies that arrived broken! What a joke!!! Shame on both of them!!
Extremely disappointed! On my way to work, going to Grand Central Terminal from Westchester County, I exited the Metro North train @ Fordham to go to Insomnia Cookies about 2:50pm (afternoon). I try to enter, but the door was locked. A young lady looks out from the back, never came to the door, and gave a hand signal they were closed and turned away to disappear where she was no longer visible. No explanation or anything. I tried reaching out to the store via telephone. No answer. That is unacce
I need someone to address this immediately. My last three orders have arrived burnt — not slightly overcooked, but completely burnt and inedible. This is unacceptable. There is no way these cookies were boxed without someone noticing the condition they were in. It feels like because the order was placed through a delivery app, basic quality control was ignored. If I were standing in your store, you would not hand me burnt cookies — so why is it acceptable to send them to paying customers? We are
From the Jul 28, 2025 health inspection. Lower-priority items are listed after the serious ones.

Contaminated food was kept instead of being thrown out.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.