Department of FoodieDepartment of Foodie
Global chain of counters dispensing sweet & savory soft pretzels with a variety of toppings & dips.
From Google Maps reviews.
Got a bucket of cinnamon sugar pretzel bites. Service was quick but some of the monitors were broken so it was hard to see what was available on the menu. 🥨 The pretzel bites were pretty soft but a bit too doughy I feel. Maybe a lighter bread texture would be better? Still good to have but wish it was warmer!
I couldn't find the location above the food court in the mall, so unfortunately, I have to leave it at this location. This is in regards to that location right in front of mid entrance by the cheesecake factory. It was bad enough that I paid over $10 for a small cup of stale pretzel nuggets, but to find a hair at the bottom of it. Immediately spit out the chunk I was eating. Hopefully, I won't get sick, but I won't be buying here anymore. I suggest anyone to stay away and buy somewhere else.
I am a regular customer and often visit this place with my children. During our last visit, one of the employees made inappropriate and discriminatory comments, saying that I am a “white non-American” while claiming she is a “real American.” This behavior was rude, unprofessional, and made us feel uncomfortable and unwelcome. Such comments have no place in customer service, especially in a family-oriented environment. I hope the management will take this seriously.
From the Mar 26, 2026 health inspection. Lower-priority items are listed after the serious ones.
Evidence of mice was found on site.
The handwashing sink was missing, blocked, or without soap, hot water, or towels.
Cold food was held above 41°F, warm enough for bacteria to grow.
Contaminated food was kept instead of being thrown out.
Hot food was held below 140°F, cool enough for bacteria to grow.
Gaps, cracks, or clutter make it easy for pests to get in and nest.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.