Department of FoodieDepartment of Foodie
Global chain of counters dispensing sweet & savory soft pretzels with a variety of toppings & dips.
From Google Maps reviews.
Got a bucket of cinnamon sugar pretzel bites. Service was quick but some of the monitors were broken so it was hard to see what was available on the menu. 🥨 The pretzel bites were pretty soft but a bit too doughy I feel. Maybe a lighter bread texture would be better? Still good to have but wish it was warmer!
I couldn't find the location above the food court in the mall, so unfortunately, I have to leave it at this location. This is in regards to that location right in front of mid entrance by the cheesecake factory. It was bad enough that I paid over $10 for a small cup of stale pretzel nuggets, but to find a hair at the bottom of it. Immediately spit out the chunk I was eating. Hopefully, I won't get sick, but I won't be buying here anymore. I suggest anyone to stay away and buy somewhere else.
I am a regular customer and often visit this place with my children. During our last visit, one of the employees made inappropriate and discriminatory comments, saying that I am a “white non-American” while claiming she is a “real American.” This behavior was rude, unprofessional, and made us feel uncomfortable and unwelcome. Such comments have no place in customer service, especially in a family-oriented environment. I hope the management will take this seriously.
From the Apr 28, 2026 health inspection. Lower-priority items are listed after the serious ones.
Cold food was held above 41°F, warm enough for bacteria to grow.
Staff hygiene fell short: soiled clothing, no hair covering, or unkempt nails.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
No working thermometer in the fridge or hot-holding unit.