Long-running chain serving signature breakfast items & a variety of coffee drinks.
From Google Maps reviews.
My husband and I have been regular customers at this Dunkin’, despite ongoing issues such as incorrect orders, poor customer service, and an uncomfortable store environment. Unfortunately, today’s experience was unacceptable and will be our last. The self-service kiosk processed both my order and payment, but the staff stated they did not receive the order and were unable to assist. No refund was offered, nor was the drink prepared. We were told the issue was “not part of the store.” Despite rem
For a coffee shop where all one has to do is press a button to get syrups, sugar, milk, coffee in a cup, they sure do take a long while doing so. No hairnets for some workers, phones out every 20 seconds. Yet it’s URGENT that a customer comes and grabs their donut for a name that isn’t theirs. What sense does it make it ask me for my name then not even pronounce it right AND THEN get angry at me for not grabbing my donut? To top it off, straws are by request, which is fine in NYC I suppose. But
I ordered the dubai shake at the online kiosk. I paid already. Then they call my name to tell me they don't have the dubai chocolate ice cream to make the shake. It was not indicated anywhere that they ran out of it and for some reason they can't refund me so now I just wasted 8 dollars and my time
From the Aug 4, 2025 health inspection. Lower-priority items are listed after the serious ones.

Flies were present in the space.

Gaps, cracks, or clutter make it easy for pests to get in and nest.