Department of FoodieDepartment of FoodieLow-key roadside hotel offering down-to-earth rooms & suites, plus a gym & free breakfast.
183-31 Horace Harding Expressway, Queens 11365From Google Maps reviews.
Staff is amazing, services were good but could have been better. Amazing view from our room and lots of food option nearby the hotel which was very convenient. Very close to the airport so it's easy to travel and a safe area. Buses routes are nearby as well like 4 mins walk. There are few drawbacks; they don't provide you slippers, toothbrush and toothpaste. You have to request for services a day before and on my second last day, they didn't clean as much as they should be. Breakfast is the same
⭐☆☆☆☆ I am extremely disappointed with the customer service at this hotel. I have been trying to contact the hotel for the past two days and called approximately 15 times today alone. Most of my calls went unanswered. When one staff member finally answered, he immediately transferred my call and nobody responded. I called back and was placed on hold for nearly 20 minutes. When I called again and asked for assistance, the staff member was rude, spoke in a loud tone, and told me, "Come in front
Absolutely the worst experience and waste of time trying just to get a hotel bill. Having been hung up on three times, put on hold for over ten minutes twice in a row and then getting the run around from corporate because we found out the hotel changed my email address without me knowing is too much of my time wasted. The when i did finally get someone, they were rude to me as if i interrupted their day. Too many options to ever consider staying here again. Save yourselves money and go somew
From the Aug 7, 2025 health inspection. Lower-priority items are listed after the serious ones.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
Dishes and utensils weren't being properly washed and sanitized.