Decadent but refined desserts likes crêpes & eclairs distinguish this Upper East Side bakery.
From Google Maps reviews.
I hadn’t been back to NYC since 2012, so stopping at Lady M felt like the perfect vacation indulgence. I treated myself to a slice of strawberry shortcake and an iced latte—both were absolutely delicious. The cake was light, fresh, and beautifully made, and the latte was the perfect complement. The atmosphere was elegant yet welcoming, and the service was friendly and attentive. If you’re visiting New York City or just looking for a special treat, I highly recommend adding Lady M to your list.
I’ve always loved Lady M cakes and have bought them in many cities around the world. They’re consistently great. This was my first time visiting this location, but unfortunately the service completely ruined the experience. There was a tall male staff member with a beard and darker skin tone who treated us very rudely and, honestly, it felt discriminatory. Since there were no seats available, we ordered takeout — four cakes, a croissant, and coffee. A female staff member helped us with the ord
The staff here were extremely rude, especially one girl who appeared to be Indian. We felt disrespected and unfairly treated, as it seemed like customers were treated differently based on race. As Asians, we experienced poor service, while white customers around us appeared to receive much warmer treatment. Although the cakes are good, there are plenty of bakeries nowadays that offer both delicious desserts and excellent customer service. Because of the experience we had, we definitely won’t be
From the Aug 28, 2025 health inspection. Lower-priority items are listed after the serious ones.

Food surfaces weren't washed and sanitized between uses.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.