Department of FoodieDepartment of Foodie
Casual, tidy chain restaurant offering fried chicken tenders and crispy burgers created by celebrity chef Guy Fieri.
From Google Maps reviews.
This restaurant's decor was pretty cool, all those bright walls and stuff. Service was quick once we used the kiosk to order. We got the grilled chicken sandwich, but it was kinda dry and bland—maybe the fried one would've been better.
Was super excited to try guys restaurant. I'm a big fan but I wasnt impressed. If your in times square and you want to try it for the first time then fine. A second visit will not be on the to do list no time soon. The customer service was good, but the food and the price they charge is not worth the trip. Chicken tenders were burnt and you dont get enough fries. Mac and cheese wouldn't even get any points on Guys Groceries. Overall it was an ok experience.
I've been eager to try the chicken, and it did not disappoint. Absolutely delicious! We ordered the 5 piece chicken tenders combo and paid $2 for an extra finger. That's lunch in Times Square for under $20! But... we were surprised that the tables were dirty, trash cans overflowing, the receipt printer didn't work, and for the first ten minutes we did not see a single employee. We watched a customer walk in, wait a while, then leave without being served. We were hoping for a five star experience
From the Jun 29, 2026 health inspection. Lower-priority items are listed after the serious ones.
Food surfaces weren't washed and sanitized between uses.
The handwashing sink was missing, blocked, or without soap, hot water, or towels.
Flies were present in the space.
Cold food was held above 41°F, warm enough for bacteria to grow.
Clean utensils were stored where they could get dirty again.
Food surfaces are too worn or badly built to be properly cleaned.
Gaps, cracks, or clutter make it easy for pests to get in and nest.
Dishes and utensils weren't being properly washed and sanitized.