Diner-style sweets, like frozen hot chocolate, plus burgers and ice cream are dished at this eatery, which features whimsical decor.
From Google Maps reviews.
Reservations are definitely necessary at this hot spot, but even with reservations, I’m consistently seated 15+ minutes late here. On this most recent visit I ordered the Cobb salad and finished with a salted caramel frozen hot chocolate. Everything was absolutely delicious! My server was very friendly, but they were rarely found when needed and I spent a lot of time waiting - for a drink refill, to order, to order dessert, to get my check. This is not the place to eat when you’re in a hurry, bu
Exceptional! Loved this place! The whole vibe here is awesome, the colors and style !! and the staff will go the extra mile to make your day special (complimentary stuff!! Much thanks). Strawberry Waffles was delicious, sundae was fabulous! Service was great. Excellent place for a celebration! Highly recommend!
We just got into New York City this afternoon and decided to walk around Times Square. My husband and I had been to the original Serendipity 3 over 20 years ago, and we were already planning to take our boys there for their famous frozen hot chocolate if we get some time. So we were excited to stumble upon the Serendipity Times Square location by chance. We ordered the classic frozen hot chocolate, my older son tried the mint flavor, and my youngest (has a dairy allergy) was able to get the froz
From the Jan 22, 2025 health inspection. Lower-priority items are listed after the serious ones.

Clean utensils were stored where they could get dirty again.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
The restroom was missing basics like toilet paper, a bin, or a self-closing door.