Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
From Google Maps reviews.
Absolutely satisfied with meal preparation, timeliness of Service! Cashier service! Service Response on a whole was very impressive. Staff response & availability was timely! Friendly and very Promo. Bathroom service accessible! & cleaned! Customer service Staff very polite and RESPECTFUL WHEN ASKED A QUESTION ABOUT FOOD ORDER & ASSISTANCE WAS PROMPT & FRIENDLY. WHEN ASKED HOW TO USE THE K I OS. THIS WAS MY FIRST TIME USING THE KIOS SERVICE..CASHIER PERSON WAS VERY HELPFUL! WHEN I DIDN'T KN
Very disappointed. The hot dog I ordered was burnt, extremely dry, and had a rubbery texture. It didn’t taste fresh at all. For the price, I expected much better qualit
*UPDATE* as of 25 November after correspondence. Old review is at the bottom. The picture attached is the improved burger Redeemed Experience, Much Improved I wanted to follow up on a previous review I left about a disappointing visit. I’m happy to say Shake Shack really turned things around this time. I came back recently and the difference was clear the moment I opened my order. The Big Shack was made correctly no unexpected ingredients, no broken patty, and no sloppy assembly. Everything
From the Nov 13, 2025 health inspection. Lower-priority items are listed after the serious ones.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.