Department of FoodieDepartment of FoodieSweet two-floor spot for sweets, coffee and brunch classics, cocktails and sandwiches.
What to order: Sugar Factory Rainbow Sliders · Brownie Volcano Insane Milkshake · Watermelon Sugar GobletFrom Google Maps reviews.
My husband and I visited Sugar Factory in Times Square, and we were honestly really excited because we’ve seen it all over social media and always wanted to try it. Unfortunately, we left feeling pretty disappointed, especially for anyone visiting on a budget. We went around 10 AM, and while the food did come out fairly quickly (about 15 minutes), the overall service wasn’t great. Our waitress never came back to check on us or ask if we needed anything, which made the experience feel a bit rush
So you need to be ready to spend an arm, a leg and a blood transfusion if you’re gonna come here. I brought my daughter in a few of her friends here for a sweet 16 and we quickly dropped $700. I had planned to spend no more than four or 500 at the most. That said, it was a very exciting atmosphere in the children will never forget being there. The food was mediocre at best. Absolutely nothing to write home about. The desserts were absolutely gorgeous and pumped with as much sugar as they could p
Great experience all around! The food arrived in a timely manner, and even the milkshakes were delicious. I truly enjoyed my salad, and the meal was well worth the money. I will definitely be coming back again. A special thank you to the staff for making our visit so enjoyable. Sandra, in particular, made the experience even better by checking in on us regularly, making sure we had everything we needed, and ensuring excellent service throughout our meal. Her attentiveness and kindness really st
From the Aug 14, 2025 health inspection. Lower-priority items are listed after the serious ones.
Cooked food wasn't cooled down fast enough to be safe.
Food surfaces are too worn or badly built to be properly cleaned.
Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.