Department of FoodieDepartment of FoodieUpscale hotel offering chic rooms & suites in a high-rise, plus a trendy restaurant & a gym.
1227 Broadway, Manhattan 10001What to order: Dry Aged Smashed Cheeseburger · Belgian Waffle (breakfast) · Fifth Ave Avocado Toast (breakfast)From Google Maps reviews.
We had an incredible stay at Virgin Hotels New York City and I can confidently say it is now my favorite hotel in NYC. From the moment we arrived, the staff was exceptionally kind, caring, and attentive—they truly went above and beyond to make us feel welcome and taken care of throughout our entire stay. We booked through the Chase travel platform and were pleasantly surprised by the amazing perks and upgrades that came with the program. Everything was handled seamlessly, and the added benefits
I really wanted to love my stay at Virgin Hotels NYC. The rooms are comfortable, the location is unbeatable, right in the middle of everything, and Chase credit card holders get some nice added perks. Unfortunately, those positives were overshadowed by a serious and recurring problem: false fire alarms. During my 5-night stay, the fire alarm went off four separate times, including one at 3 AM that forced every guest in the hotel down to the lobby. By the last incident, I could see it in the fi
I have not stayed at this hotel, so I cannot comment on the accommodation itself. However, I feel compelled to share my experience regarding communication and customer service, as it directly influenced our decision not to book here. My partner and I were seriously considering this hotel for our New York elopement registration and were genuinely excited about the possibility. Before making such an important decision, we had several questions that required clarification. Over the course of two m
From the Sep 24, 2025 health inspection. Lower-priority items are listed after the serious ones.
Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.