
Long-running chain serving signature breakfast items & a variety of coffee drinks.
From Google Maps reviews.
I have been a customer of Dunkin for over ten years I work in the city and in between going to conferences and meeting clients I would stop in grab a cold brew to give me an extra push for my long day at this Dunkin’ Donuts 2264 Broadway my co worker and my self stopped in to get a cold brew I also wanted a sourdough grilled cheese I opened my app received my points and paid , no problem other customers came in received their orders and left yet my grilled cheese wasn’t even started after wait
I had the worst experience at this store today, May 5, 2026. The staff were extremely rude and made me feel completely unwelcome. I placed a pre-order, but when I arrived, it wasn’t ready. I didn’t receive an apology or any acknowledgment of the inconvenience. When my drink was finally made, no one offered me a straw. As I walked over to get one myself, a staff member came out from behind the counter and stared at me as if I were going to take something. It was uncomfortable, inappropriate, and
Truly one of the worst Dunkins in America, which is a shame because it’s a great location and recently installed. However, the service is maddeningly bad. On many occasions, I’ve seen 4 people stand around and produce no more than 1 drink every 3 minutes. There may be literally no other customers, and it can take several minutes to get an iced drink. I get it. It’s a thankless job, but you’d think you could at least pass the time a little better *doing any work at all*
From the Mar 9, 2026 health inspection. Lower-priority items are listed after the serious ones.

Evidence of rats was found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.