
Bakery chain known for warm cookies, ice cream & late-night deliveries.
From Google Maps reviews.
I need to talk to the Insomnia Cookies team at the Upper West Side location. Come pull up a seat. Sooo, my entire day was one of the craziest I’ve had in a long time, physically and emotionally. Moving boxes, tears shed, the whole 9 yards right. I decided I deserved good treat and walked over to Insomnia for the deluxe s’mores cookie. And they didn’t have it. :-o GASP IN SPANISH!! The young lady, Jiulia, could tell I was devastated. And listen, I started to tear up a lil no cap. But she imm
Drove from NJ for a late night snack at my favorite cookie shop. To my surprise it was the worst experience I've ever had at insomnia cookies. I probably wouldn't have been this upset if the cookies were actually fresh. The woman at the check out counter should not be serving people or anything related to customer care. We first noticed her tone and demeanor with the couple who was checked out just before us. I was hoping it was just a difficult customer but then that behavior continued with us.
There was a line out the door to the sidewalk when we arrived. The smell of fresh baked cookies lured us into the shop and waiting in line was worth it. The chocolate peanut butter cookie just melted in my mouth. What a special, delicious little treat. The people in line were friendly, each talking about which flavor they were good to order. With almost 20 different options, everyone seemed to have a different favorite. Although a classic chocolate chip cookie seemed to be the consensus. I coul
From the Nov 13, 2025 health inspection. Lower-priority items are listed after the serious ones.

No one on shift holds the required food-safety certificate.
The restroom was missing basics like toilet paper, a bin, or a self-closing door.