Department of FoodieDepartment of FoodieChain insurance agency located inside the MetLife Building.
200 Park Avenue, Manhattan 10017From Google Maps reviews.
Customer service is the worst I've ever experienced. Offshore service reps do not understand my problem and refuse to connect me to a U.S. representative. Ive been a policyholder since 1971. Im also a stockholder. Never, ever will I recommend this company.
I appreciated the swift approval of our life insurance claim. However, the archaic practice of putting a sizable check in the US mail is ridiculous. The first check got lost in the mail and after 6 phone calls & 3 weeks later, a new check was issued. Despite being given a FedEx account to use to send the check overnight, it was sent by regular US mail again despite the assurance that my FedEx account would be used. My experience shows MetLife’s lack of a commitment to providing good customer ser
whole life customer for 19 years. over the years there has been no easy way to manage my policy. I had bought whole life policies for my whole family at the time and it was ALREADY an annoyance for them to sell my children's policy to Brighthouse and make it impossible to manage all the policies conveniently. "visit your policy details online", but the website doesn't even update with live details until 3 months later. I can't even download my anniversary statement or my annual billing statemen
From the Jun 18, 2025 health inspection. Lower-priority items are listed after the serious ones.
Staff hygiene fell short: soiled clothing, no hair covering, or unkempt nails.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
Food surfaces are too worn or badly built to be properly cleaned.