Department of FoodieDepartment of FoodieHip cafe and eatery serving hand-crafted espresso drinks, burritos and smoothies, along with juices, donuts and ice cream.
From Google Maps reviews.
I’ve been coming here for quite a while, and unfortunately, the quality has really gone downhill. It seems like there’s always new staff, and they don’t appear to be properly trained. The food and drinks have become very inconsistent and often disappointing. They’ve also been getting food orders wrong, adding ingredients I didn’t ask for or forgetting my order and giving me what they feel like , which has happened more than once. The customer service is poor, and everything takes much longer tha
My all time favorite cafe!! The food is so fresh and delicious. The dining area is so clean and atmosphere is so comfortable and relaxing, if i have time i would dine in more often. I am recommending to my family and friends and possibly bringing people to try the food here. When i order pickup and add to delivery instructions they follow through in detail!! I have never seen such good service especially in the bronx area. Its why i am always leaving a tip as an extremely satisfied and happy cus
I’ve had multiple disappointing experiences at Mocha Cafe, and unfortunately it seems to be a pattern rather than a one-time issue. The customer service is very unprofessional, especially from the girl at the register who wears glasses. She comes across as rude and doesn’t know how to properly speak to customers. What makes it worse is that she clearly treats certain “favorite” customers completely differently—being chatty, friendly, and attentive with them, while others are treated coldly and
From the Oct 14, 2025 health inspection. Lower-priority items are listed after the serious ones.
Contaminated food was kept instead of being thrown out.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.