Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
From Google Maps reviews.
Shake Shack at 1700 Broadway (53rd & 7th) was absolutely amazing! The burgers were juicy, flavorful, and honestly so tasty they will haunt you afterwards in the best possible way. Everything tasted fresh, the fries were on point, and the overall experience was exactly what you hope for from a classic NYC fast-casual spot. The location is also perfect — right in the middle of the city energy. Fast service, good vibe, and food that actually lives up to the hype. Definitely one of those places yo
We ordered a Shack Stack Burger, Avocado bacon burger and a Cheeseburger with Chicken Bites and fries. It was all delicious and fresh. The place was busy, but service was quick and efficient and the staff were friendly. We took our food back to the hotel as it was too cold to sit outside and no place to sit inside.
The food is ALWAYS on point: hot, fresh, made to order, etc. 10+ service & 10 gold stars I took a number and sat outside with every intention of checking my texts to return inside to retrieve my order. An employee brought my order to me , offered assistant with anything else and wished me a good day. Even when I quickly ran in to get me some ketchup, the same young man offered his assistance. ASTONISHINGLY SURPRISED and so appreciated. This coming from a young hardworking black man, just made
From the Jun 4, 2026 health inspection. Lower-priority items are listed after the serious ones.

Food surfaces weren't washed and sanitized between uses.

Cold food was held above 41°F, warm enough for bacteria to grow.