From Google Maps reviews.
I am beyond frustrated with Thuma’s customer service and communication, which were absolutely abysmal. When I placed an order for a full living room set in October—spending nearly $10,000—I was explicitly told that delivery would not occur until mid-January. I made it very clear that I was hosting both Thanksgiving and Christmas and asked whether anything could be done to accommodate that timeline. I was flatly told no. I have since learned that the furniture was ready for delivery nearly two
Hidden gem! A beautiful coffee spot tucked inside an interior design store. You sit on a high-quality sofa, sipping tea, chatting with friends — and all you can think about is how much you want to buy that sofa. The atmosphere is cozy and stylish, everything feels curated with care. Love the place!
Bed was ordered and paid in full. It was lost during transit. No customer service phone number. Wrote 3 emails to “concierge”. Concierge is supposed to reply within 24 hrs. No reply. Was forced to sleep on mattress on floor for 10 days. . Filed dispute with credit card company. Bed randomly showed up ~10 days after when it was supposed to be delivered. We assembled it and like it. Asked to be compensated for not receiving a reply and for extreme inconvenience. Was denied. Good bed, sub park cus
From the Mar 18, 2025 health inspection. Lower-priority items are listed after the serious ones.

Food was left exposed to possible contamination during storage, prep, or serving.

Wiping cloths weren't kept clean, dry, or in sanitizer between uses.
The restroom was missing basics like toilet paper, a bin, or a self-closing door.

The required wash-your-hands sign wasn't posted.