
No written procedure for safely refilling reusable containers.

No working thermometer in the fridge or hot-holding unit.

Polished hotel offering streamlined rooms & suites, plus a marble-clad lobby lounge & a gym.
If I could give no star I would! We had our first room completely dirty, bathtub was full of body hair and nastiness all over ,the bathroom was all dirty, stains and whatnot on the bedding, the desk had food drinks etc stuck all over it and just all around dirty! The hallway leading to the room was smelly and stains everywhere it was beyond uncomfortable! None of the lights worked nor did the phone to call the desk. Then once moved to a new room it was no better hair in the tub and on the soap b

The handwashing sink was missing, blocked, or without soap, hot water, or towels.

Casual all-suite hotel offering plush studios & suites with kitchenettes, plus a private lounge/bar.
We’ve been in NY many times, but with a difference, this was the best hotel we’ve ever been to. The staff was extremely friendly! They were upgrading elevators, and we needed to use theirs. With all the inconveniences we may cause on their work, they were always helpful and extremely friendly with our family. The room was great, and the location to enjoy Manhattan is amazing. Easy access to main trains to visit most of the main attractions in the city, easy access to supermarkets that make our s

Flies were present in the space.
Single-use items were reused or left unprotected.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

Highly recommend The Markle. My daughter stayed here will completing an internship in NYC. The staff was very helpful from the application process to the move in and throughout her stay. The 24 hour security a wonderful perk. My daughter found the food to be very good. The residence was always clean.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Raw or undercooked items were served without the required written warning.


Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

I joined The Maze in February and am so happy I did. Finding new friends in your 30s is hard, and finding other sober friends is harder! Because of The Maze, I have met so many great people and expanded my sober community. Aside from kinship, The Maze offers great events including delicious NA tastings and food, interesting speaker & dinner series, superb wellness activities, intentional group gatherings, fun social events (e.g. Super Bowl Party, Galentines, Trivia & Comedy Night, etc.), and mor

Cold food was held above 41°F, warm enough for bacteria to grow.
Single-use items were reused or left unprotected.

The required wash-your-hands sign wasn't posted.


Food surfaces weren't washed and sanitized between uses.

Wiping cloths weren't kept clean, dry, or in sanitizer between uses.


Food surfaces weren't washed and sanitized between uses.

Food was left exposed to possible contamination during storage, prep, or serving.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

Single-use items were reused or left unprotected.

Dishes and utensils weren't being properly washed and sanitized.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Flies were present in the space.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

Luxury property with marble bathrooms, an Italian wine bar & free car service to Wall Street.
My staycation was truly a great experience, and a huge part of that was because of Kendric. He genuinely goes above and beyond for every guest. From check-in to check-out, he was professional, attentive, and incredibly welcoming. You can tell he takes pride in what he does. He made sure I had everything I needed, answered all my questions with patience, and handled everything with such a positive attitude.What stood out most is how personable and kind he is. He doesn’t just “do his job”, he make

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Trendy hotel featuring a restaurant & a rooftop bar, plus a gym, a screening room & river views.
This world-renowned eco-luxury hotel by the East River perfectly blends sustainability with modern sophistication, utilizing reclaimed materials like pine from the historic Domino Sugar Factory. The high-ceilinged lobby, adorned with lush greenery, creates an incredibly welcoming atmosphere where every seat feels like the best in the house. While the guest rooms feature a sleek, minimalist layout with a compact shower-only bathroom, they are thoughtfully equipped with in-room water filtration s

Cooked food wasn't cooled down fast enough to be safe.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

I had the pleasure of photographing Vanessa and Matthew’s beautiful spring wedding at this venue, and I highly recommend it! The vibe was fantastic, and the space felt open and inviting. I especially loved the stained glass throughout the property—it added such unique character and an extra touch of elegance to the photos. It’s a stunning venue for any couple’s special day! ig @konradbrattke

Evidence of mice was found on site.

Pesticides were used or stored improperly, or applied by someone unlicensed.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

Rustic-chic rooms & suites with complimentary Wi-Fi & snacks, plus farm-to-table dining & a bar.
For these prices, look elsewhere. I recently stayed at the 1 Hotel Central Park and left feeling so disappointed because the property itself is beautiful and perfectly located. I booked a queen room and was pleasantly surprised by how spacious and comfortable it felt for NYC. Unfortunately, the service did not live up to the standard I’ve experienced at other 1 Hotels. The AC did not work which didn’t seem like a huge deal but for these prices? Unacceptable. The first night was quiet and enjoya

The handwashing sink was missing, blocked, or without soap, hot water, or towels.

Facilities are new and well set up with ample seating area for company. Love that they have special prices for early afternoon hours

Food was left exposed to possible contamination during storage, prep, or serving.

Food surfaces weren't washed and sanitized between uses.

Trendy hotel featuring a restaurant & a rooftop bar, plus a gym, a screening room & river views.
This world-renowned eco-luxury hotel by the East River perfectly blends sustainability with modern sophistication, utilizing reclaimed materials like pine from the historic Domino Sugar Factory. The high-ceilinged lobby, adorned with lush greenery, creates an incredibly welcoming atmosphere where every seat feels like the best in the house. While the guest rooms feature a sleek, minimalist layout with a compact shower-only bathroom, they are thoughtfully equipped with in-room water filtration s

Food came from an unapproved or unknown source.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Food surfaces weren't washed and sanitized between uses.

Dishes and utensils weren't being properly washed and sanitized.

Plush quarters, most with city or park views, in a grand property offering a chic bistro & a spa.
Great location and staff is incredibly nice and welcoming. We book through the Amex Fine Hotel collection, we didn't receive a room upgrade which was a little disappointing but the room was still very nice and spacious for a New York Hotel. Pro Tip: Try the corn nuts while getting a beverage in their lobby lounge, so good.

The required wash-your-hands sign wasn't posted.

Food surfaces are too worn or badly built to be properly cleaned.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Historic stage for hit shows, built on a smaller scale (860 seats) in the neo-Georgian style.
Music Box Theatre is something truly special. I came to see GIANT last night and from the moment I walked in, I felt like I was transported back in time. The theatre itself has so much history and character — there is nothing quite like it. The intimacy of the space made the entire experience even more powerful. If you have the chance to catch a show here, don’t think twice.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Indie-rock fans groove to live music at this popular triple-tiered club with 3 bars.
Hey friends, this review is about sustainability. I wonder if there are alternatives you could pursue to help concertgoers produce less plastic trash when they come to a show. It feels a shame, in our waterfront city, to pollute so recklessly when enjoying music for a few hours. I made a point to get my beer in a can to avoid making plastic trash, but was sad to see that all of the cups at the water refill station were plastic, and that all draft beer was served in plastic. By 2050, there wi

Contaminated food was kept instead of being thrown out.

Cozy neighborhood bookshop/wine bar stocking popular titles & hosting events & readings.
I attended a women’s empowerment event here a few years ago and remember it being a warm, inviting space. When planning a recent bookstore date, I specifically suggested this location because I wanted to support a Black woman-owned bookstore in my hometown, the Bronx, rather than visiting another shop in Brooklyn. However, after reading multiple reviews mentioning concerns about customer service, I admit I’m hesitant. I hope the experience reflects the community-centered atmosphere I remember.

Food was left exposed to possible contamination during storage, prep, or serving.

Dishes and utensils weren't being properly washed and sanitized.
The restroom was missing basics like toilet paper, a bin, or a self-closing door.

Upscale entertainment destination with bowling, craft food & cocktails, plus lively arcades.
This place was awesome! We loved everything about this impromptu bday celebration there. Everything was great! Staff were amazing. Food was beyond delicious and so fresh and Jayra the general manager went above and beyond. She was very attentive, helpful, professional and made our visit a great one. Angel the waiter wonderful, helpful and make sure we were always good. Loved our visit so much that we are already planning our next one

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Frozen food was thawed in an unsafe way.

Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

Amazing place in Brooklyn to host a party! Hosted my daughters sweet 15 here and everything and everyone was excellent! Everyone from the party planning to the staff during the party was excellent! All very nice and very flexible which was so appreciated. Their catering was delicious, everyone raved about he food! And the Bar service was excellent too! Took away the stress of party planning all we had to do was dj and decor. Also best value around! They have 3 different party rooms to accom

Evidence of mice was found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

This is my favorite building with golden color and wealthy energy. The New York Life Building stands as one of the most iconic landmarks in New York City, embodying both architectural grandeur and enduring financial strength. Located on Madison Avenue, its distinctive golden pyramid-shaped roof has made it instantly recognizable against the Manhattan skyline for nearly a century. Completed in 1928, the building reflects a blend of classic and modern design, symbolizing stability, trust, and lon

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Mickie Moniello says he doesn’t like Pershing Square because they supported trump. Womp womp loser, outstanding company, will heavily invest in IPO

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Upscale entertainment destination with bowling, craft food & cocktails, plus lively arcades.
Beautiful location for bowling! My husband and I traveled from the Bronx to come bowling for my friend’s 40th birthday. She has never been bowling before and this is a great place for a first timer. It’s modern and very beautiful. Staff here is very nice and helpful. I booked this reservation last week and yes it is pricy but well worth the experience in my opinion. When we arrived, there was a guy checking bags and you go through a metal detector. There was also a girl that checked us in and t

Hot food was held below 140°F, cool enough for bacteria to grow.

Frozen food was thawed in an unsafe way.


Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Clean utensils were stored where they could get dirty again.

Staff hygiene fell short: soiled clothing, no hair covering, or unkempt nails.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


Evidence of rats was found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.


Food surfaces weren't washed and sanitized between uses.

Wiping cloths weren't kept clean, dry, or in sanitizer between uses.

Contemporary lodging opposite Times Square, offering a bright revolving restaurant & event space.
Right innthe heart of Times Square this place is perfectly located. We were able to park our large pickup for our stay. We enjoyed the M club as well as visited the resturant twice! Service in resturant was top notch. Food was good for a hotel resturant. So many good things! We have stayed here repeatedly and recommended to friends.

Food was left exposed to possible contamination during storage, prep, or serving.

Dishes and utensils weren't being properly washed and sanitized.

Food surfaces are too worn or badly built to be properly cleaned.

Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Food surfaces are too worn or badly built to be properly cleaned.

One of Broadway's newer stages, this 1,600+ seat theater in the Marriott hosts large-scale musicals.
My husband and I went to see Stranger Things: The First Shadow on Broadway, and we were absolutely blown away. This was, without a doubt, one of the most impressive theatrical productions we have ever seen. First of all, the special effects were incredible. Truly incredible. I’ve attended many of the most famous Broadway productions, as well as major shows in Las Vegas and elsewhere, and some of the effects in this show genuinely made me wonder, “How did they do that?” They were spectacular and

Food surfaces weren't washed and sanitized between uses.

Clean utensils were stored where they could get dirty again.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Cold food was held above 41°F, warm enough for bacteria to grow.

Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

Beachside amusement park featuring a storied Ferris wheel as well as carnival rides.
We visited Deno’s Wonder Wheel Amusement Park on a beautiful weekend morning and had a great time with the family. There is something special about this place. It feels like a classic piece of New York history while still being a fun amusement park for kids and adults alike. The Wonder Wheel is, of course, the highlight. Riding this iconic landmark and taking in the views of Coney Island, the beach, and the boardwalk is worth the trip alone. The park has a nice mix of family-friendly rides, kid
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

Beautiful historic building at Gramercy Park, free and open to the public galleries with wonderful art, and excellent programming - also free and open to the public. If you're an art lover and / or enjoy American history, you will love the National Arts Club.

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

I found a live cocrock inside my bottle of shampan and a hilly poisons snake bit me

No one on shift holds the required food-safety certificate.


Polished rooms & suites in an upmarket hotel offering a rooftop restaurant, bar & pool.
I love this hotel. Our stay has been so relaxing. The pool is hot enough to enjoy even in freezing winter temperatures, the food and drinks are reasonably priced and delicious. Happy hour is a plus. I haven't met a single staff member I didn't like. The room has everything you could want and it's on the same block as the 4 and 6 subway stop. I highly recommend making this your trip destination.

Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
Single-use items were reused or left unprotected.

I was calling for my client asking about getting a visual identity, when they hear the word “small firm” they just hang up right away without a word. RUDE is the only word I would use to describe their customer service line. Well you guys might be famous but that’s not a reason to be RUDE. 👎👎

Food surfaces weren't washed and sanitized between uses.

Cold food was held above 41°F, warm enough for bacteria to grow.

Customer service is the worst I've ever experienced. Offshore service reps do not understand my problem and refuse to connect me to a U.S. representative. Ive been a policyholder since 1971. Im also a stockholder. Never, ever will I recommend this company.

Staff hygiene fell short: soiled clothing, no hair covering, or unkempt nails.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Food surfaces are too worn or badly built to be properly cleaned.


Hot food was held below 140°F, cool enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Barnlike multimedia concert venue, bar & art gallery that showcases avant-garde acts.
Great venue, nice to have somewhere to sit down in between bands & I appreciated the small seating area at the back. Nice staff, no issues. Toilets are all gender, they were clean, I was just a bit surprised that I had to wash my hands so close to the urinals, I had to avert my eyes, but seen one seen 'em all 😆

Food surfaces weren't washed and sanitized between uses.
Garbage was kept in open or leaky containers, which attracts pests.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Single-use items were reused or left unprotected.

Sprawling, 36-hole course with practice facilities, a pro shop & a snack bar, plus frequent events.
Played 36 last weekend, both Split Rock and Pelham. Great conditions on both courses. Split rock was challenging from the tips and had a ton of character. Cool history as well. Pelham Bay was much more forgiving and very scoreable. Greens and fairways were perfect. Rocco (GM) has the guest experience and facilities dialed in. Charlie behind the bar was one of the best in the biz. Easy commute from Manhattan on the 6 train and a quick (and cheap) uber ride to the clubhouse. Overall fantastic expe

Food surfaces weren't washed and sanitized between uses.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

No working thermometer in the fridge or hot-holding unit.

The required wash-your-hands sign wasn't posted.

Historic 1,232-seat Broadway theater hosting major plays, musicals & concerts since 1921.
Nederlander presents: Schmigadoon Bright, buoyant, and bursting with theatrical joy, Schmigadoon! delivers a high energy evening that never lets up. Packed with laughs from start to finish, the production leans fully into its musical comedy roots, creating an experience that feels both nostalgic and refreshingly playful. The cast is a major highlight. Alex Brightman brings his comedic precision and charisma, Sara Chase proves to be a scene-stealing delight, McKenzie Kurtz shines with vocal cl

Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
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