
Ordered a 20 oz Pistachio Cold Brew from the 299 Broadway location. I’ve had Matto many times before, but this was by far the most diluted drink I’ve ever received from them. The coffee flavor was barely noticeable, and the pistachio flavor was almost nonexistent. It tasted more like lightly flavored ice water than a cold brew. I ended up throwing it away and buying another drink elsewhere. Not sure if there was a mistake with the preparation, but this was a very disappointing experience.

Food surfaces weren't washed and sanitized between uses.

Wiping cloths weren't kept clean, dry, or in sanitizer between uses.

The food was good and coffee was delicious. I think for the price the portions should have been more generous. Would come again for the coffee not the food.

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Great little spot! The coffee was fantastic, and the hospitality is on point. Had my coffee, and stayed back to chat with Eleanor and owner Adam — good chats like back home in Sydney. The decor is so cute too! Come support this cute little cafe. No need for laptops, just connect irl!
Ventilation can't keep up with the grease, steam, or smoke.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Omg literally the absolute best Taro Milk Tea I have ever had in my life!!! I walked in on a rainy afternoon telling myself I need a bubble tea to soothe this winter blues, I walk in and I’m greeted by Jen she was super sweet!! She proceeds to tell me that actually they use real Taro and all of their ingredients are fresh and they don’t use powders!!! Woah let me tell you how rare that is!! 🥹 I had their Taro Tea with the Purple Rice and it pulled me out of those winter blues instantly!! It was

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Pesticides were used or stored improperly, or applied by someone unlicensed.

My go-to coffee shop, I make the weekly walk here from 63rd. The matcha is simply amazing—it has the perfect taste and color. They definitely use high-quality ingredients. My husband enjoys their salted caramel macchiato latte. The staff is great, the place is clean, and it’s pet-friendly, which is a big plus for me.

No one on shift holds the required food-safety certificate.


We read about this rather new bakery in an online post. The reviews were pretty good so we decided to walk down to check it out for ourselves. It is a rather small place with a few stools at the window bar. Jenn the owner was really pleasant and helpful. She recommended the brownie which is her best seller. We also got a cup of coffee which was very good. We ate the brownie and drank the coffee in the store. Yummy. Then we bought another brownie to take home. A little out of our way down near
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Dishes and utensils weren't being properly washed and sanitized.

A great spot to grab a coffee while enjoying the Dyker Heights Christmas lights! The coffee was okay(we had a latte and a cappuccino), but the service was really nice, and the place was packed. Being open on Christmas Day was a lovely surprise.

Wiping cloths weren't kept clean, dry, or in sanitizer between uses.

Food surfaces weren't washed and sanitized between uses.

No working thermometer in the fridge or hot-holding unit.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
This morning I went to this Starbucks to pick up my Uber order. When I arrived, I saw a lot of drinks already on the table. I asked the employee in the photo:my Uber order was ready. She said, "Please wait, it's not ready yet." But my order had been on the table for a while. After waiting for 20 minutes, I asked her again, but she still said it wasn't ready. I figured one of the drinks on the table was my order, so I told her my order had been on the table for 20 minutes and she still said it wa

No working thermometer in the fridge or hot-holding unit.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


I had an amazing experience at Joy and Juice! Their sandwich with beef steak was absolutely delicious – tender, juicy, and packed with flavor. But what really blew me away was their brownie – hands down the best in New York! Perfectly rich, fudgy, and simply unforgettable. Highly recommend this spot for anyone looking for fresh flavors and the most satisfying treats in the city.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Jooy Tea Shoppe is a modern bubble tea spot that focuses on creative drinks, customizable options, and unique flavors beyond the usual milk tea menu. The shop has a casual setup with kiosk ordering, making it easy to browse through the large menu and adjust your drink with different sweetness levels, toppings, and add-ons. What stood out to me was the variety of choices, from fruit teas and slushies to matcha and specialty drinks. The drinks are the main reason I would visit. I tried their hoji

Flies were present in the space.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

No pest-control contract or extermination records on file.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

Jooy Tea Shoppe is a modern bubble tea spot that focuses on creative drinks, customizable options, and unique flavors beyond the usual milk tea menu. The shop has a casual setup with kiosk ordering, making it easy to browse through the large menu and adjust your drink with different sweetness levels, toppings, and add-ons. What stood out to me was the variety of choices, from fruit teas and slushies to matcha and specialty drinks. The drinks are the main reason I would visit. I tried their hoji

Contaminated food was kept instead of being thrown out.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I’ve ordered here 3x this week, the location is convenient to grab my drink right before work. But I’ll choose another location, because these workers haven’t gotten my drink right a single time. Food is fine though.

Evidence of mice was found on site.

Flies were present in the space.

Gaps, cracks, or clutter make it easy for pests to get in and nest.


I've been anxious to try their biscoff latte for the longest time now. Let's just say it pissed me off. It tasted like milk only. No form of biscoff flavoring. I figured I'll doctor it up when I got to work. Opened the top and it looks like oil is in it and, all the biscoff was at the bottom. Even after stirring it taste horrible. For Starbucks prices and smaller cups they need to do better. That was a complete waste of almost 7 dollars. The costumer service was great and the plac

Flies were present in the space.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

Had breakfast at lunch hour. The French toast was amazing, the service was friendly and exceptional. I'm definitely going back

Pesticides were used or stored improperly, or applied by someone unlicensed.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Pint-sized, counter-serve cafe with outdoor benches offering specialty coffee & tea drinks.
I’ve loved this coffee shop for years. Today, while I was getting my coffee, a woman walked in with a dog and I was honestly a bit over it. A few seconds later, she left and that’s when I noticed the “No Pets Allowed” sign. It’s not that I hate dogs at all; it’s the lack of consideration from some owners who don’t think about people with allergies or fears. Seeing that sign made me appreciate this place even more. Great coffee and respect for everyone always a win.

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Such a cute cafe! When I first walked in, the employee was very welcoming and I loved how cute the decorations were! She even answered all my questions that I had regarding which item should I pick and regarding the drinks themselves. I ended up getting the salted toffee drink and it was a 10/10. I will absolutely be coming back in the future!

Food surfaces weren't washed and sanitized between uses.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

The required wash-your-hands sign wasn't posted.


Upscale French light fare & baked goods, including macarons & croissants, plus savory panini.
Excellent quality, though pricey I stopped at Épicerie Boulud in July 2025 to grab a quick bite before a meeting in the same building. I got a grilled chicken sandwich on ciabattawith sun-dried tomatoes, arugula, and goat cheese. They warmed it up, and it turned out to be delicious - the ciabatta was fresh, the filling generous, and it had a satisfying amount of goat cheese. It cost $15 with tax, but it was worth it. I’d definitely come again.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


What a cool find! Small, family-run cafe with a lot of soul. The owner knows a TON about coffee - we talked about how he sources beans, roasts them (yes, they roast their own beans!) and picks blends for the perfect cup. The space is sunny and bright with a friendly atmosphere. Thoughtfully-sourced baked goods. Looking forward to returning!
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Pesticides were used or stored improperly, or applied by someone unlicensed.

The restaurant is located in the Bensonhurst section of Brooklyn. They prepare primarily American cuisine. Several tables are available for dining in with servers. Sandwiches 🥪, burgers 🍔, entrees, sides, beverages ☕️ and desserts 🍨 are on the menu. Breakfast and lunch options are always prepared during the day. I ordered the pancakes and bacon with fruit. The food was very good and tasty. Friendly and helpful staff.

Food surfaces weren't washed and sanitized between uses.

This is my favorite place for coffee in Bay Ridge. I always take my friends here whenever we're in this neighborhood. Staff are friendly. My go-to order is the bumblebee latte. I’ve also tried the maple bourbon, dirty chai, lavender, and rose lattes. The lavender and rose lattes were too sweet for me, but to each their own. I wish they opened at 6 AM, but my wallet is probably thankful that they don’t, otherwise I would be stopping by everyday before work. Note: they prefer cash, but do accept c

Evidence of mice was found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

My Teazzi addiction has been reignited! I used to drink these a lot a few years ago and forgot about them until last week. The house milk tea is sooo delicious and different from any of the other bobas in Flushing. The oats add such a nice texture while the milk tea somehow manages to be light and airy. I also tried their new honeydew milk tea with crystal boba and it’s just perfect. I always get 30% sugar and less ice for the perfect drink. Do yourself a favor and give this place a try.

Clean utensils were stored where they could get dirty again.

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


We found this place near our hotel and literally came here for breakfast every day. The food was consistently good, we loved all the greens, and the tea and coffee was great.

Cold food was held above 41°F, warm enough for bacteria to grow.

Dishes and utensils weren't being properly washed and sanitized.

Wow the drinks they have is all my favorite! But it’s quite pricy after tax is $9.75. If it’s cheaper I would def come here 24/7. But I ordered the cheese peach and I love it. It’s so beautiful with each layer. The white is the cream and you have the peach slush and the bottom is the peach fruit. Love the appearance and taste so good but my wallet is gonna broke by coming here

Food was left exposed to possible contamination during storage, prep, or serving.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

Dishes and utensils weren't being properly washed and sanitized.

I wanted to try a bubble tea in LIC since it’s a good area I assume I’ll fine nice people in any store. I couldn’t be more wrong. The girls at the cashier weren’t paying attention to my questions I had to repot myself one of the (blonde hair) didn’t even make eye contact with me but I see her later being nice to other costumers. Someone drop a big bucket of ice in the middle of the floor… just a very bad costumer service.

Hot food was held below 140°F, cool enough for bacteria to grow.

Food surfaces weren't washed and sanitized between uses.

Really nice place to sit, very open and well designed. No laptops on weekend which is big plus. Great latte, and really tasty special drink too. Do not order the food, overpriced and tasted bad. Overall would recommend as a coffee shop.

Flies were present in the space.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

The hype is real, love this place. Lovely barista and amazing coffee. Great ambiance.I got an iced lavender latter with jasmine foam top. One of the best drinks I’ve had in awhile! The chicken salad sandwich was also huge and very filling. Great spot

Food was left exposed to possible contamination during storage, prep, or serving.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Bubble tea shop offering hot & cold versions, plus a variety of flavors & a simple snack menu.
The tea is very authentic and refreshing. The cashier who made my drink was very pleasant. Susan has a wonderful smile and professional.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

The required wash-your-hands sign wasn't posted.

I love this place! Very cozy and relaxed and a great place to just chill or get work done. The hookah is great and well-made. But also I would come here just for Osama's chai! It's the best. *chef's kiss*
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Convenient drive tru. Courteous staff . Miss the dine in experience. Also hope they can be more consistent with the drinks. My favorite is the mango dragonfruit lemonade refresher which is not always made properly. Many times i have to ask for them to have it made over. Sometimes it is almost white with few pieces purple on the top. Today however i got the perfect drink. Tooo perfect and so delicious. I wish for this experience everytime i visit starbucks. Thanks to the staff who made it.

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

5 stars. The best place to grab a quick beverage without sacrificing quality. Fast, amazing service. Authentic, freshly-made French and Italian pastries and sandwiches. Right across the street from Javits.

Food surfaces weren't washed and sanitized between uses.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

Love Swallow Cafe in WillyB! 1) Super fast and consistent coffee making (especially important to an Aussie like myself who loves a flat white) 2) They have oat, almond, soy, and MACADAMIA. I don't usually go for the macadamia, but love that with chai or the seasonal drinks at this location. 3) Everyone is NICE. And like what they do! Imagine that! Lovely people and delicious coffee. Oh and they have wifi!! And the breakfast burritos slap.

Food surfaces weren't washed and sanitized between uses.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

I love this cute little cafe! The staff were incredibly kind and even helped charge my phone when it was at 5%, which was a lifesaver. When I asked for less ice, they kindly showed me the amount to confirm it was what I wanted. They also let me stay for hours to study and relax. Truly one of the best cafes I’ve visited this year.

Food surfaces weren't washed and sanitized between uses.
Single-use items were reused or left unprotected.

Wanted to check out a new coffee spot. This was super inviting. Did not have to wait at all to order. The croissant was a bit too buttery for my liking but the hot lavender latte was absolutely delicious. Perfect balance of floral and caffeine. Definitely worth checking out!

The handwashing sink was missing, blocked, or without soap, hot water, or towels.

wow this place really feels like a community hidden gem. it has a naturally cozy vibe, i love the little trinkets everywhere. there's only one person working bar and register, so be mindful and patient as a line can most definitely form. i got their iced maple honey latte w/ an extra shot and oatmilk-- it's rare i kill an iced coffee quick as i'm a sipper, but i finished this beverage! they have wi-fi in house, but there's not that many tables and chairs if you plan on doing work for a long time

Food surfaces weren't washed and sanitized between uses.

Cold food was held above 41°F, warm enough for bacteria to grow.

probably one of my favorite spots in the whole city! family run, with coffee, tea, baked goods, and food. what makes it special is that everything is made by the family. from small cookies when you want to quickly satisfy your sweet tooth, to cake slices, to delicious platters. the drinks are great too. they don’t brand themselves as a yemeni cafe, because they’re much more than that, but they offer yemeni specialties as well, in addition to solid espresso drinks. when it comes to most cafes, y

Evidence of mice was found on site.

Flies were present in the space.
Single-use items were reused or left unprotected.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

The required wash-your-hands sign wasn't posted.

This post is about sustainability! I love my neighborhood cafe, but especially because it offers real, reusable mugs to customer customers who ask for them. What an easy, logical, and waste-free way to enjoy a coffee. By 2050, there will be more plastic in the ocean than fish. And over 95% of plastic that we send to recycling, does not actually get recycled. Rather, it ends up in landfills, incinerators, and in our waterways. I appreciate that you offer a sustainable option, and I hope that
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
Love it!! 🥰😘 It’s perfect for someone like me who travels to meet client. Very nice and cozy. Has a bathroom for paying customers. Several seating areas. Several coffee, pastries and iced drink options. The atmosphere is perfect for what I’m looking for. It was quiet when I first arrived and there was no music which I found perfect as I needed to work. There are several outlets to charge. As time went on, music was put on but it was low and not obnoxiously loud. It was perfection!! The staff w

Food came from an unapproved or unknown source.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

Visited during their grand opening and I’m already obsessed with this place. The atmosphere is absolutely beautiful — cozy, warm, and thoughtfully designed with vintage touches that make it feel unique and inviting. The coffee was amazing, perfectly crafted with gorgeous latte art, and the pastry was delicious. You can really feel the passion and attention to detail in every corner. Such a perfect spot to relax, work, or catch up with friends. Wishing them so much success — this café is definite

No food thermometer available to check cooking and holding temperatures.

Dishes and utensils weren't being properly washed and sanitized.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I had a disappointing experience at this Dunkin’ on Friday. I ordered a decaf coffee, but the ordering process was very difficult because the cashier, Kotun, did not seem to understand English well, which made it hard to communicate the order. What concerned me more was what happened after. I saw my cup taken to an area behind the counter where customers can’t really see what’s going on, and it looked like regular coffee was mixed with hot water and then given to me as “decaf.” That’s not accep

No one on shift holds the required food-safety certificate.


Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
I am from Syracuse, Ny and all of the Starbucks I have been to around here are great. However, the Starbucks location of Camillus Commons on West Genesee St is amazing. They are so efficient and friendly there, highly recommend! :)
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Solid coffee in a nice and cozy place. We got a Drip Coffee and an Espresso and they were all good. As a coffee snob, I have to admit that I like my espresso in a ceramic mug and unfortunately, they didn’t have one. The server kinda made me feel dumb even for asking. This ruined my experience a little bit but I liked the coffee and atmosphere overall. Also, not a lot of seats available.

Staff hygiene fell short: soiled clothing, no hair covering, or unkempt nails.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Nyla Café has quickly become one of my favorite neighborhood spots. It’s the perfect place to post up with a laptop — reliable Wi-Fi, cool A/C, comfortable seating, and a relaxed atmosphere that makes it easy to stay awhile. The food is consistently amazing. I’m especially obsessed with the Nyla bowl and the crispy pesto eggs, and I almost always pair it with a coffee. Their cold brew is genuinely one of the best I’ve had in NYC, and the green juice is also so fresh and good. The service is an

Live roaches were found on site.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Gaps, cracks, or clutter make it easy for pests to get in and nest.


•Great place to sit comfortably with a book and coffee. •Seats are limited and arrangement is a bit cramped. I prefer the stools by the windows. •They do not acknowledge starbucks giftcards. They do accept cash/card payments.

Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Trendy cafe chain offering upscale coffee drinks & pastries, plus beans & brewing equipment.
When you’re in Penn Station and need a quick cup of coffee, or a pastry, Blue Bottle isn’t a bad option. They’re situated right in the main atrium of the Moynihan Train Hall, which is super convenient for those commuting via train.

No one on shift holds the required food-safety certificate.


Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
A clean, efficient Starbucks perfect for a quick coffee run in the city. This location is grab and go only with no seating, but that’s exactly what makes it work so well for anyone moving fast through Manhattan. The staff was quick and friendly, getting orders out efficiently without sacrificing quality or a good attitude. In a city where time matters, that kind of fast and pleasant service makes all the difference. The store itself is clean and well stocked — good selection of pastries, sandwi

Food was left exposed to possible contamination during storage, prep, or serving.

this is the third time i come here talking about they don’t have boba anymore. why are you out of boba hours before the mall even closes. it gives lazy and i don’t want to do my job and get more boba or be prepared. one time would be like okay but 3 times and after making a long line seriously. but you always have the “last” boba for the customers before me oh okay.

Damaged canned food wasn't set aside and marked 'do not use'.

Clean utensils were stored where they could get dirty again.

Food surfaces weren't washed and sanitized between uses.

Stopped by on a Saturday, after a walkathon on Franny Lou. The outdoor caught my eye since it was bright and fun so we decided to take a rest and get something to cool off. My kids got a bubble tea and a strawberry shave ice. And Lord it was huge! I was rocking my body to the nice selection of music they had while taking each bite.The texture and flavor was so refreshing and I loved the little pink flamingo straw. Im not from Queens but I usually get my nails done around the corner so I'll defin

The handwashing sink was missing, blocked, or without soap, hot water, or towels.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

This corner cafe caught our eye with its modern lines and bright colors and extensive breakfast menu. We were very pleasantly surprised by the quality of the food and flavor of the coffee. The owner was very solicitous and clearly wanted us to have a great time. We split the avocado toast as a breakfast appetizer and it was rich and creamy and came with a bright salad. The oat latte I ordered was excellently brewed. For my main course I had the tofu scramble and my partner had the grilled chicke

Evidence of mice was found on site.

No pest-control contract or extermination records on file.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

Been here a few times but had an awful experience today. The counter had spilled drink and I did not see and leaned into it. Was wearing a white shirt that cost $100. When I pointed it out to the young "lady" she was unconcerned. Did not even say sorry. Made no attempt to clean the mess. When I pointed all that out she asked me if I wanted her to jump over the counter and clean my shirt and her job is to make drinks not clean up and as I was leaving sarcastically said "have a nice day." This em

Evidence of mice was found on site.
Ventilation can't keep up with the grease, steam, or smoke.

Gaps, cracks, or clutter make it easy for pests to get in and nest.


Cool infographics on coffee in the cafe. Near a bunch of federal buildings and courthouses so a lot of morning rush hour folks. Fast service. Coffee tastes *chefs kiss*. They also sell beans from all over. Going back again today!

Cold food was held above 41°F, warm enough for bacteria to grow.

Food surfaces weren't washed and sanitized between uses.
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