

Family-friendly chain offering a sports-bar-style setting for American food & arcade games.
Had a blast at Dave & Buster's! The dining area is really spacious, the food and drinks are awesome, and there are tons of games to play. Perfect spot for a fun night out with friends or family!

Flies were present in the space.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

Boisterous Australian-themed chain serving steaks, seafood & other hearty steakhouse fare.
This is a great place to grab a 3 course meal for under $20. They also have the option to order take home meals for $10. We usually come here for lunch on a weekday, so it’s super quiet and the server is always attentive since it’s not too busy. The food is delicious- but I do have to say some items either had too much salt or too much pepper one time. I did experience some old pieces of lettuce in my salad once, but I just ate around it- bound to happen in restaurants here and there. Good lunch

Food wasn't cooked to its required safe temperature.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


Full-service chain bar & grill providing hearty American eats in an informal setting.
Allison was our server today, and from the moment we sat down, she greeted us with a warm smile and such positive energy. She was attentive, friendly, and incredibly accommodating throughout our visit. Did you know kids eat free on Wednesdays? Because I sure didn’t until Allison told us! 😂 That little tip made our day. Great service can really make a dining experience memorable, and Allison definitely did that for us. We absolutely loved her and will definitely be coming back. Thank you, Alliso

Food surfaces weren't washed and sanitized between uses.

Frozen food was thawed in an unsafe way.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Hip, counter-serve chain for gourmet takes on fast-food classics like burgers & frozen custard.
The staff at this Shake Shack are friendly, and the service moves fast without feeling rushed. The food was delicious, exactly what you want from Shake Shack. The location is incredibly convenient, right next to the Staten Island Mall, making it an easy stop before or after shopping.

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
Chinese-American chow & Polynesian fare served with exotic Tiki cocktails in a shopping center.
Best of the best! Makes me wish I still live on Staten Island, but we make it a point to go there every single time we visit. I grew up on Staten Island and this place has not changed one bit. It's 50+ years old, and everything around it has changed dramatically, but yet they still have top shelf old school NYC Chinese food. This place is a real treat don't miss it!!!!

Contaminated food was kept instead of being thrown out.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


⭐️⭐️⭐️⭐️⭐️ ⭐️⭐️⭐️⭐️⭐️ Angelina’s Restaurant in Staten Island was the perfect place to celebrate our 6-month anniversary, and the experience truly went above and beyond anything we expected. From the moment we arrived, the atmosphere felt special, romantic, and unforgettable. The decor is absolutely beautiful, blending Valentine’s Day romance and elegant wedding-style charm with a warm Christmas spirit. The candle-lit, dim lighting creates a high-class, intimate allure that immediately sets the
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Pizza & other traditional Southern Italian fare served in a down-to-earth setting.
I'm am a Field Supervisor for Snow Operations from Oregon. Calle in to help with the storm. Haven't had a real meal in days, just going nonstop to get people on the roads and to their jobs. Was recommended this place by local plow guy Nicky. "I said I want no BS strait up best pie in NYC!" And here I was sent. First off service was phenomenal! Quick great attitudes, even impressed me from the West coast 😆 But for real, Owner just gave me a slice immediately. Because of who I was, and the help

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Fast-food chain with made-to-order burgers, fries & hot dogs, plus free peanuts while you wait.
Came here for lunch with my partner, and we had a good experience. The staff were friendly and the burger was delicious! This location is clean and brightly lit. Nice you get a full view of the kitchen and see the cooking in action. A great location with plenty of parking 👌

Food surfaces weren't washed and sanitized between uses.

Hot food was held below 140°F, cool enough for bacteria to grow.


Casual restaurant offering Mexican fare, including design-your-own burritos, tacos & bowls.
Im very satisfied with the service that the employees in this place give us. Kind, patient, fast & friendly. Unfortunately I’m not thrilled with with chipotles corporate office & its owners.. i usually tip 2-3 dollars every time I order & today i found out from one of the workers that they don’t get anything!!! How dare you corporate take the tips alway from your employees!!! Lord that’s is so unfair. They do the excellent work in giving us great service making you guys who you are yes I’m speak
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Place is clean but it's not stroller friendly to enter and order. Luckily I can place mobile orders but I couldn't look at the tumblers and mugs. If I push my stroller any closer I will block everyone. I wish they do something about the entrance to the register. I don't always like ordering on mobile. Drinks are on point, as usual. Staffs are quick during rush hour. They're a lot busier now since the one at the mall closed.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


A menu of customizable Mexican food served in a modern restaurant, plus takeout & catering.
When walking into the establishment I was pleasantly surprised with how clean it was and how friendly all the staff are. In particular the team member “Nick” did a great job in explaining all the options they had to offer and at the end of my experience I was set up on the qdoba app to start getting points for future orders. Highly recommend this location for their cleanliness and hospitality.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Counter-serve bakery/cafe chain serving sandwiches, salads & more, known for its bread & free WiFi.
They first messed up my order by giving me just a soup instead of a mac and a sandwich and chips, and now from the new order that took very long to get I found one of the pieces of chicken raw in my sandwich. Severely raw, not even just a “little undercooked.” This can make people extremely sick.

Contaminated food was kept instead of being thrown out.

Food surfaces weren't washed and sanitized between uses.


Strip-mall fast-food joint serving an all-kosher menu, with items such as burgers, salads & wraps.
Holy Schnitzel is, without a doubt, my favorite spot for french fries on the Island. What really sets them apart from anywhere else is the incredible texture. They have this mind-blowing, perfectly crispy exterior that gives a satisfying crunch with every single bite, while the inside stays beautifully light and fluffy. Every time I order them, they come out piping hot, fresh out of the fryer, and seasoned to perfection. They never get soggy, holding that glorious crispiness from the first fry t

No one on shift holds the required food-safety certificate.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Fast-food chain serving chicken sandwiches & nuggets along with salads & sides.
Cant even lie the customer service here is top notch. The line was long but they had employees w tablets take our orders. And the guy working around 5 today was very nice. Food was great too.

No working thermometer in the fridge or hot-holding unit.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Basic pizzeria serving budget slices, pastas & sandwiches, plus low-carb & gluten-free options.
This is my first time here at this Pizza Place and my experience was great! The cashier who serviced me her name was Jetra. She was very sweet and patient with me while I looked through the menu because I really didn’t know what I wanted. She has a lovely warm smile as well. I ordered a personal cheese pizza pie with pepperoni that was priced at $10 tax included in price. It was bigger than I expected (see photo below) Honestly no place can beat that price at all now a days in NYC. While I w
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
Single-use items were reused or left unprotected.

Easygoing Pan-Asian eatery in the Staten Island Mall offering sushi, dim sum & Thai curries.
The waiter just drops dirty knives and forks on the table. Soup is cold and looks pretty messy as well. This place is going down hill pretty fast. However, food is soooo good! Everything we tried, outside the soup was amazing. Especially the pork chops. Soft in the inside, crispy on the outside. Best thing here.

Hot food was held below 140°F, cool enough for bacteria to grow.

Dishes and utensils weren't being properly washed and sanitized.


Longtime chain serving a variety of donut flavors & shapes, plus coffee & frozen drinks.
I love the lady here she is so friendly. The man on the other hand didn't seem very welcoming. Also love drinking coffee grounds by the way. Got like a dot of kreme in the donuts, sad day for me.

Food surfaces weren't washed and sanitized between uses.

Food was left exposed to possible contamination during storage, prep, or serving.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


Heartland Bagels is a delightful gem! From the moment you walk in, the aroma of fresh bagels fills the air, making it impossible to resist. The variety is impressive, with classic favorites and unique flavors that cater to every palate. I especially love their everything bagel, which is always perfectly baked—crispy on the outside and soft on the inside. The staff is friendly and knowledgeable, always ready to recommend pairings or toppings. Whether you're stopping by for breakfast or a midday s
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Unpretentious, family-owned Italian joint with pizzas, heros, pasta entrees & lunch specials.
A small cozy spot that delivers tasty and delicious food! Very welcoming and hasty service from Joann! We got the mozzarella sticks and the stuffed artichoke as apps. The sticks were so cheesy and savory. The stuffed artichoke was a little runny so that made it a little hard to eat but def delicious. The rice ball was massive and def could’ve been its own mini meal. The pasta bread bowls were so pleasant and palatable! Penne with chicken was flavorful and satisfying. Water refills were a must an

Evidence of mice was found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

New Jersey–based counter-serve sandwich chain serving jumbo subs filled with cold cuts & toppings.
I've been coming here with my dad, for as long as I can remember. Love coming here, because my friend,forgot her glasses and Annika was so sweet and extremely helpful. I enjoyed watching her get a tasting prior to ordering . Always great when people value their work. Great staff and awesome sandwiches.

Flies were present in the space.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

Ice cream chain offering design-your-own creations hand-mixed on a granite slab, plus shakes & more.
Stopped here for some ice cream and I’m glad we did. The store was very busy but the staff were all very friendly and helpful. The ice cream was delicious and everyone enjoyed it.

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I placed a mobile order for Wicked Munchkins, which were supposed to be assorted. I specifically ordered 10 chocolate munchkins, but I didn’t get a single chocolate one — they were all vanilla. The only thing that was right in my order was the hot chocolate. I feel like I completely wasted my $20 today by going to Dunkin’ Donuts. I also tried calling several times to fix the issue, but no one answered the phone.

Contaminated food was kept instead of being thrown out.

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
I recently went through your drive-thru and ordered a large Nacho Fries. Unfortunately, the food I received was not edible—the fries were extremely hard and cold. I even took a photo because of how poor the quality was. I don’t live nearby, so I’m unable to return to the location, but I do expect a refund or some form of credit. It’s very disappointing to receive food in this condition, and it’s unacceptable for it to be served to customers. I do want to note that the drive-thru employee was v

Clean utensils were stored where they could get dirty again.

Louisiana-inspired fast-food chain known for its crispy fried chicken, chicken sandwiches & fries.
On September 3rd at 11:30 pm I placed an online order for a chicken sandwich & spicy wings and fries however the chicken sandwich wasn’t a chicken sandwich… it had tenders in it … they are lucky I didn’t go to the store asking for refund. Now I have to check my food and sauces everytime I go to location. This is unacceptable if there wasn’t any chicken then decline the order or let us know when we get there. Please check your food!! And make sure you get what you ordered. Never going back.

Staff hygiene fell short: soiled clothing, no hair covering, or unkempt nails.
Simple take-out eatery with seats offering Chinese classics & a few Thai dishes, plus delivery.
The air conditioning here is nice and cool, and the food is delicious, authentic, and served in generous portions. The staff are warm and attentive. I highly recommend this restaurant!

Wiping cloths weren't kept clean, dry, or in sanitizer between uses.
Single-use items were reused or left unprotected.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Circa-1934 chain known for its soft-serve ice cream & custom cakes, mainly for take-out.
This carvel is the best one around. Their selection and variety of cakes is always amazing. The staff is always friendly and caters to some of my unusual sundae requests ie. pineapple and hot fudge. The store is very clean, too!

Wiping cloths weren't kept clean, dry, or in sanitizer between uses.
Moon and Flower House is a total hidden gem in Staten Island! The service is friendly, and the fried chicken is some of the best around—perfectly crunchy on the outside and moist on the inside. I love that they leave the box slightly open so the steam doesn't make the breading soggy; it’s a small detail that makes a huge difference. The only downside is the parking, as the tiny lot is a major pain to navigate. If you can handle the tight squeeze, the food is absolutely worth the trip!

Hot food was held below 140°F, cool enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Chain offering made-to-order teppanyaki-style Japanese dishes cooked on sizzling grills, plus sushi.
Food is tasty, clean place; friendly staff, quick and efficient. I always get my food here when I visit the Staten Island mall. There's always a line but it move quickly. The teriyaki chicken is so tender and juicy. Food are fresh and the place is clean. I see it as a balance meal after the workout. I think they seasoned it perfectly, not too salty, and they won't add extra sauce on it unless you ask. I guess everyone has their preference, I like to ask for extra sauce to make the noodles or ric

Wiping cloths weren't kept clean, dry, or in sanitizer between uses.

Clean utensils were stored where they could get dirty again.

Counter-service chain offering a range of Philly-style cheesesteaks, loaded fries & lemonades.
Honestly, the place surprised me. I'd never heard of this food place before, but the sandwich was quite good, as was the size. The service from the staff was friendly and quick. The fries were also good. Overall, if you're looking for some quick, reasonably priced food, I think this could be a good place.

Cold food was held above 41°F, warm enough for bacteria to grow.

Food surfaces weren't washed and sanitized between uses.

I ordered sushi here While the taste is good for mall sushi the preparation is terrible. The seaweed they use falls apart as you pick up the roll so it is difficult to eat. As for the spicy tuna roll, if you are expecting the typical spicy tuna you get in every other place, this isn't that. They give you a regular tuna roll with spicy mayo sauce on the side rather than the rolls where the tuna itself is seasoned to be spicy. The workers are friendly so don't blame them. They are probably doin

Food was left exposed to possible contamination during storage, prep, or serving.

Food surfaces are too worn or badly built to be properly cleaned.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

I love eating here during my work break. The food is always delicious and the staff is welcoming. Their lunch special is a good bargain, you get a lot of food for a great price.

No pest-control contract or extermination records on file.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

Food surfaces are too worn or badly built to be properly cleaned.


Global chain of counters dispensing sweet & savory soft pretzels with a variety of toppings & dips.
After 20 years of buying almond pretzels at Staten Mall, I am truly disappointed. Today, I went to the second level Auntie Anne’s satellite store to purchase two almond pretzels. Upon arrival I was greeted friendly by a young man I asked for two almond pretzels and he said they don’t have anymore.Then a lady shouted from behind that she has more. The young man handed me two almond pretzels. Upon opening the bag to eat, I found the two pretzels to be as hard as plastic to bite on. I am disappoint
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Global chain of counters dispensing sweet & savory soft pretzels with a variety of toppings & dips.
After 20 years of buying almond pretzels at Staten Mall, I am truly disappointed. Today, I went to the second level Auntie Anne’s satellite store to purchase two almond pretzels. Upon arrival I was greeted friendly by a young man I asked for two almond pretzels and he said they don’t have anymore.Then a lady shouted from behind that she has more. The young man handed me two almond pretzels. Upon opening the bag to eat, I found the two pretzels to be as hard as plastic to bite on. I am disappoint

Clean utensils were stored where they could get dirty again.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Does the food come out the servers paycheck ? This store used to be a good portion but now they are very stingy and give small portions. I ordered broccoli and a big piece of broccoli was in their servers spoon. She put it back. Why? What went on in her head to think "I will replace the big piece with a smaller piece"? This place used to be good, and it's crazy they're constantly raising prices.

Food surfaces weren't washed and sanitized between uses.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

First time I tried a sample and it's delicious. Confident lemon chicken and the lo mein was good and a pork egg roll. All of it was $14.88. I might order from them again when I come back. Good for spending $20 or with the amount of money I have. 🙂👍🥢🥡

Clean utensils were stored where they could get dirty again.

Hot food was held below 140°F, cool enough for bacteria to grow.

Absolutely loved the smoothies and icecreams they offer. A refreshing treat in summers. The staff is very friendly and welcoming. They have a variety of juices & shakes and their açai bowl is to die for. I would recommend everyone to stop by for some sweetness.

Contaminated food was kept instead of being thrown out.

Frozen food was thawed in an unsafe way.

Delicious food. The melted burger was phenomenally cooked which had me wishing I had ordered two. Great spot in the mall food court

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Fast-food chain serving Mexican-inspired fare such as tacos, quesadillas & nachos.
**Staten Island Mall food court** I ordered two orders of street chalupas and was given it without onions, greasy and overcooked. I asked for a refund because they said they didn’t have onions available which should have been told to me before ordering. A manager (Mina) came to speak to me and dismissed me once I said refund and took another employee off the line to come to me. She didn’t tell him why and he was confused as to why he was even called over. She walked away to Piattino (pizza plac

Evidence of mice was found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
Absolutely horrible we are the second customer on the line waiting 1/2 hour and everybody behind us, a constantly walking out and giving up from their slowest service 15 customers gave up and walked out. They couldn’t wait from the slowest service taking their lovely sweet time so everyone walks out .👎🏻👎🏻👎🏻👎🏻 all the customers are exhausted just waiting

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
Absolutely horrible we are the second customer on the line waiting 1/2 hour and everybody behind us, a constantly walking out and giving up from their slowest service 15 customers gave up and walked out. They couldn’t wait from the slowest service taking their lovely sweet time so everyone walks out .👎🏻👎🏻👎🏻👎🏻 all the customers are exhausted just waiting

Frozen food was thawed in an unsafe way.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
Unacceptable level of service. I ordered a cappuccino (took 20-30 minutes to finish) and asked to use the bathroom. I got out, finished my cappuccino and needed to use the bathroom again (some bowl movements) and found that it was locked (assuming it was occupied). I patiently waited and found that one of the employees took a key and unlocked the bathroom. She spent a minute or two inside and then got out. I told her that I needed to use the bathroom again, so please don't lock it. She was like

Evidence of mice was found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Counter-serve chain serving cinnamon rolls plus other baked goods & specialty frozen beverages.
First time having this or anything at a cinnabon, but definitely don't regret it. Gave in to my guilty pleasure 🙈🤗 when I tried the double chocolate mocha chillatta 🤤 (3.11.2021). Loved that it wasn't overly sweet. Thirst quenching, given the heat today. The server was also very nice. Update...today had myself my regular this time the server enlargened it hahah 11.19.2021 went back for another round...this time had the double chocolate mocha chillatta w/added oreos...all I have to say is....�

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

I love eating here during my work break. The food is always delicious and the staff is welcoming. Their lunch special is a good bargain, you get a lot of food for a great price.

Staff hygiene fell short: soiled clothing, no hair covering, or unkempt nails.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Finally, a realfruit location near me! I love mango. Mango chunk diamond drink is my favvv I dream about it. It’s located right outside the si mall food court for easy find. I struggled nd didn’t know which storefront they were at. Kiosk for easy ordering and friendly staff. Easy mango craving close to home.

No one on shift holds the required food-safety certificate.

Atrocious service. Long wait, couldnt get the order right, and when they tried to fix it - another 10 minute wait for a plain corn dog (common sense would dictate to just give me a plain dog from a later order and let me leave - no, cashier remade the entire order 🤦♂️)

Food was left exposed to possible contamination during storage, prep, or serving.

Staff hygiene fell short: soiled clothing, no hair covering, or unkempt nails.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Bookseller chain stocking housebrand eReader, plus a broad selection of titles for adults & kids.
The atmosphere is cozy and welcoming, making it the perfect place to slow down and explore. The selection is thoughtfully curated — whether you’re looking for bestsellers, hidden gems, or beautiful children’s books, there’s something for everyone.

Food surfaces weren't washed and sanitized between uses.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


Hot food was held below 140°F, cool enough for bacteria to grow.

Food surfaces weren't washed and sanitized between uses.



Was trying out a new spot and this place was so delicious. Great service too, the second I sat down they handed me water. My server Charlene was fun to talk to and explained everything on the menu to me! I would definitely recommend the teriyaki tori and chicken curry. The soba noodles were the perfect chewiness and the sauces were mind blowing. If only they had desserts already it would’ve been perfect.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
MidtownFlushingUpper East SideWilliamsburgChelseaEast VillageUpper West SideHell's KitchenSunset ParkAstoriaWest VillageBushwickFinancial DistrictLong Island CityBedford-StuyvesantTheater DistrictLower East SideElmhurstSheepshead BayJamaicaEast HarlemChinatownCrown HeightsGreenwich VillageAll neighborhoods →
AmericanCoffeeChinesePizzaBakeryMexicanLatinJapaneseItalianHealthyVeganCaribbeanChickenAsianDeliSpanishMediterraneanMiddle EasternIndianKoreanDessertThaiKosherFrenchPubsSeafoodEuropeanBBQ & SoulAfricanSteak