

Long-running chain serving signature breakfast items & a variety of coffee drinks.
I just left very disappointed. A young man put the sign by the door to block us from going in. We stood by door and they finally said to come in. Stood at register for 2 mins and finally someone came out. I asked for Matcha and they said no, I ask for a banana chocolate latte the lady said no again and said only hor coffee nothing else. I got half a dozen donuts and they were NASTY, HARD AND STAIL. No bag or napkins. You can tell they just didnt want anyone there. WONT BE GOING THERE AGAIN!!! On
Garbage was kept in open or leaky containers, which attracts pests.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

I visited the location at 609 Tremont Ave in the Bronx and had a very disappointing experience. I ordered three small smoothies and burgers, and the wait time was over 30 minutes, which is completely unreasonable for such a simple order. The smoothies were poorly made—I almost choked on mine—and the burgers were chewy, overcooked, and far from enjoyable. On top of that, the prices were extremely high for the quality of food received. What made the experience even worse was the customer service

Cold food was held above 41°F, warm enough for bacteria to grow.


What an incredible impromptu experience – I was out late and hungry and I wanted to indulge my Italian side before my grandmother is buried in Queens tomorrow. I had to come to Astoria and found this place. Highly recommend you spend an evening here the owner was here to greet me, talked to me about the specials and I asked him to make whatever he wanted. He gave me ravioli in carbonara sauce, eggplant, Pomodoro, and garlic bread and Pellegrino with lemon. He sat down next to me, talked to me, t

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


I had a divine experience at Madame Bonté cafe. I discovered this cafe through the inkind app- I wish i had known about them sooner. Delicious food and drinks, warm and professional customer service and a clean place to eat. If you are just popping in for a pastry and coffee to go they are quick and efficient- if you choose to stay for a bite it is a cozy and clean place to pause for a minute. I want to give recognition to Cagla’s exceptional customer service and to Jalil for the DELICIOUS avoc

Food surfaces weren't washed and sanitized between uses.

Love this spot! Selfishly happy they’re in Brooklyn heights now since it’s closer to me :’) love the loaded breakfast sandwich and their coffee is really good too! There isn’t a ton of seating but the vibe is really cute/cozy

Food surfaces weren't washed and sanitized between uses.

Clean utensils were stored where they could get dirty again.

was feeling very hungry ordered this food for my first meal of the day just for my chicken wings to have a Long strand of HAIR ‼️this is the first time something like this happened to me i would never order from this place again 👎🏾 i called they want the food back probably to give to someone else . beware .

Flies were present in the space.

Live roaches were found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

Food surfaces are too worn or badly built to be properly cleaned.

Upscale, contemporary choice at The Knickerbocker Hotel with seasonal New American menus & martinis.
My rare 5-star rating! I regret not visiting this place sooner. It’s a bit hidden gem located on the fourth floor of the The Knickerbocker Hotel at TSQ. The modern design features Times Square neon as the background, creating a unique ambiance. The food is good, and the staff is incredibly friendly. From the maître d’ to the manager (Claudio) who made my birthday a special, my server (Mimi) and everyone else, they all go above and beyond to ensure a pleasant dining experience. I ordered a pre-t

Food was left exposed to possible contamination during storage, prep, or serving.
Garbage was kept in open or leaky containers, which attracts pests.


Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
I like this place because it's one of the only place which sell the yummy $5 cookie footlong. Also the workers are chill but the atmosphere is kinda bland
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
Absolutely the best fried chicken I’ve had in NYC and I’ve tried them all. The chicken was crispy and yet very juicy inside. The mashed potato was also good. The biscuit was quite mediocre. This place is now my go-to whenever I want fried chicken. The employee Zihang was also friendly and helpful.

Clean utensils were stored where they could get dirty again.
Single-use items were reused or left unprotected.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Nothing-fancy corner tavern serving beer & other drinks in a narrow space with outdoor seating.
Visited this charming corner Irish bar during St. Patrick’s Day weekend while in NYC with my wife. Our local friends brought us here specifically, knowing it would deliver an authentic experience away from the tourist-packed celebrations elsewhere in the city. Despite being a Saturday afternoon of the festive weekend, the place had the perfect atmosphere - lively but not overwhelming. The intimate space had that classic neighborhood pub feel that’s increasingly rare to find in Manhattan. The G

Food surfaces weren't washed and sanitized between uses.

Pesticides were used or stored improperly, or applied by someone unlicensed.

Got an Americano and tried my friends latte. Espresso was very smooth and flavorful. Loved the vibes of this cafe and especially the large outdoor seating. Heard its women owned too and makes sense👏👏👏

Flies were present in the space.

Gaps, cracks, or clutter make it easy for pests to get in and nest.


Amazing food! This is the best Guatemalan food I've had outside of Guatemala. We had the kak'ik, pepian, the enchiladas, and the atol de elote, everything was delicious, authentic, and very reasonably priced. The atmosphere is cozy, everyone was friendly and service was fast and efficient. I will def be coming back to this place and would highly recommend it to anyone wanting to try Guatemalan food!

Hot food was held below 140°F, cool enough for bacteria to grow.

No food thermometer available to check cooking and holding temperatures.

The ENTIRE menu is worth visiting for! I wish I lived closer. I'd be there all the time!! Best strategy I can recommend is getting tons of apps so you have enough of your entree to take home for leftovers!
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Pesticides were used or stored improperly, or applied by someone unlicensed.


Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
I had a disappointing experience at this location today. I placed an online order for two footlong subs for pickup in the morning. When I arrived, my order wasn’t ready yet and the staff had just started preparing it. While making the sandwiches, I noticed they were not adding the sauces I had selected in my order. When I asked about it, the staff told me that I had chosen “too many sauces” (around four) and that they could not add all of them. This was confusing and frustrating, as I had speci

Previously cooked food wasn't reheated hot enough before serving.

Clean utensils were stored where they could get dirty again.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

The food was amazing! Someone there knows how to cook. The regular tacos were the best. I been to Tulum, Mexico and have had some pretty amazing tacos, but Antojitos Mexicanos was way better. The tamales were well done. They had some kick to it. This place is worth the trip! The only down side was, they were out of a few items.

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Casual cafe with creative breakfast fare & sandwiches plus coffee drinks in a modern setting.
Came for the famous burrito, it was good, loved the tater tots inside and fluffy eggs, felt like it needed some more flavor and maybe needs some toasting. Having said that, it’s a really cute place with some outdoor seating and very nice and friendly service!

Flies were present in the space.

Gaps, cracks, or clutter make it easy for pests to get in and nest.


Cooked food wasn't cooled down fast enough to be safe.

No working thermometer in the fridge or hot-holding unit.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


Likkle More Jerk has some hits and some misses for me. I love their corn soup, it’s super flavorful and comforting, I just wish it had a little more vegetables in it to balance it out. I also ordered the oxtails with rice & peas, and unfortunately that didn’t do it for me. The texture was off. Not sure if it was overcooked but it was chewy which was disappointing because I was really looking forward to it. Love the kiosk ordering. Service is always prompt. It’s inside of the food court so there

Food was left exposed to possible contamination during storage, prep, or serving.


Likkle More Jerk has some hits and some misses for me. I love their corn soup, it’s super flavorful and comforting, I just wish it had a little more vegetables in it to balance it out. I also ordered the oxtails with rice & peas, and unfortunately that didn’t do it for me. The texture was off. Not sure if it was overcooked but it was chewy which was disappointing because I was really looking forward to it. Love the kiosk ordering. Service is always prompt. It’s inside of the food court so there

No one on shift holds the required food-safety certificate.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

A great small spot in Staten Island. The staff is very nice and helpful. I ordered ahead for pick up. I got around there like 2-3pm and the place had a lot of students. Great deals for students. I ordered the fried fish bahn mi. Very delicious. The fish wasn’t as crunchy as I thought it would be, but very flavorful. The veggies are delicious. The bread was perfect. Crunchy but not too hard where it hurts your gums. A great place for some bahn mi

Food surfaces weren't washed and sanitized between uses.

Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


I was pleasantly shocked when I saw the view of the city from this rooftop, it’s absolutely stunning. I wanted to make The last day of my bestfriends trip to NYC count and this location made it all so special. The drink menu is huge with tons of seasonally inspired options and N/A free drinks. The food menu is full of popular snacking options like nuts, Guac and chips, charcuterie, and hearty food like pizzas, quesadillas, burgers and sandwiches. Just the cutest spot and I can’t wait to go back!

Dishes and utensils weren't being properly washed and sanitized.


Ive been to many coffeeshops and this is among the nicest and most pleasant experiences I have had yet! The coffees are exquisite, delicate and floral and pure delight. The store is bright and beautiful. The baristas however are what sets this shop apart! AP and Miguel are the friendliest, kindest and coolest baristas ever! I enjoyed our conversation so much- just the most interesting organic awesome warm chat about New York City livin… Thank you for such a great experience!

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Dishes and utensils weren't being properly washed and sanitized.


First time trying Nana’s and it will most definitely not be my last! After seeing photos of the famous Nana’s Stack, I had to try it for myself and it did not disappoint. Let’s start with the atmosphere: very inviting, in a nice area with on-site parking. The decor felt warm and welcoming, and the staff were incredibly friendly and kind. One of the staff members (maybe Nana herself, I won’t assume!) even came by our table to check on us… and judging by our smiles, she already knew everything wa

Hot food was held below 140°F, cool enough for bacteria to grow.

No working thermometer in the fridge or hot-holding unit.

Frozen food was thawed in an unsafe way.


I’ve been going to Sushi Lin SoHo for the past 5 years and it never disappoints. The quality for the price is honestly so worth it—every piece of fish is fresh, soft, and melts in your mouth. Their signature nigiri (the salmon with tomato on top) is my all-time favorite, I literally think about it. I’ll always keep coming back here for omakase. Easily top 3 omakase spots in New York.

Food surfaces weren't washed and sanitized between uses.

Food was left exposed to possible contamination during storage, prep, or serving.

Watering hole with New Orleans–style frozen drinks & beers, plus pinball & a jukebox.
Walked in based on a referral from my work partner. Had and enjoyed the Octane. Tasty, strong and hits. Took me two days to finish. Octane is sooooo yummy that while drinking the beverage you don’t really realize how strong it is until the beverage is done. I recommend this joint. Staff were friendly and inviting. Spot had a good crowd, not tooo crazy and the vibe was calm. ⭐️⭐️⭐️⭐️⭐️

Food was left exposed to possible contamination during storage, prep, or serving.
Single-use items were reused or left unprotected.

Dishes and utensils weren't being properly washed and sanitized.

Got here 5:50 am to attend the pre bike ride before NYC Marathon start. Shop opened early and line had already formed with many New York’s Finest in blue. The wait was only 5 minutes, line moved quickly. I ordered the 3 egg whites on a bagel and was charged $5. I pointed out to the cashier that the menu overhead states $4.25. She said it’s the tax. Looking at the receipt, there was a discrepancy. Not wanting to hold up the line and fuss over 75 cents, I moved aside. Either she is incorrect or

Food was left exposed to possible contamination during storage, prep, or serving.

I did not like the food from this place. We wanted to try a New Mexican food spot. Unfortunately, the meat was very dry, and tasteless. We ordered variety of dishes with hopes that it would taste good, but the chorizo tasted like plain ground pork, the steak was chewy, and the spicy pork was not spicy and very oily. For reference we got chorizo nachos, pork tostadas, steak quesadilla, and a spicy pork burrito. The only thing that was good was the horchata. On top of this, the service was not gr

Dishes and utensils weren't being properly washed and sanitized.

Intimate restaurant with warm wooden fixtures featuring traditional Northern Italian food.
Such a spectacular hidden gem of a restaurant! Service was impeccable, servers and waiters were always there to take plates and refill drinks, I was thoroughly impressed. The food was extremely delicious, I got the salmon which was cooked perfectly and placed over an incredible light mustard sauce. The chicken and veggie plate were great too! The restaurant served many complimentary small plates, which was greatly appreciated, that included a bread basket, mini charcuterie, green beans, carrots,

Live roaches were found on site.

Evidence of mice was found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.


I came here for breakfast on a Tuesday and it did not disappoint. The breakfast options are great. I got a western omelet platter and everything tasted fresh and well prepared. I was so happy! The price was also a great deal - I got the omelet platter and an iced coffee for only $12 total. Friendly staff and easy no frills environment that is clean and welcoming. I say come here if you want a great meal at a great price… and it came out FAST!

Evidence of mice was found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

Compact counter serve offering Mexican staples like tacos & tortas, plus burgers & panini.
As a mexican, its not my cup of tea. Good flavor on the food though. My torta that I tried was 90% bread. The ingredients were fresh and tasty. I only ate the insides Service was fast Atmosphere is mostly take out

Dishes and utensils weren't being properly washed and sanitized.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

This place is a true gem in Queens, I came in for a quick lunch because I was hungry and craving some pasta, and I came just in time for their lunch special, less than $10 for some pasta?? Insane deal you simply can’t beat , I also added some chicken cutlet with my penne allá vodka, the sauce was delicious and the chicken was perfectly cooked. I know this is random but their bread?? So fresh and perfect, flakey soft. Absolute gem of a place, the quality of the food mixed with the great prices is

Wiping cloths weren't kept clean, dry, or in sanitizer between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Damaged canned food wasn't set aside and marked 'do not use'.

Pesticides were used or stored improperly, or applied by someone unlicensed.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.

First time visiting this restaurant. My Fritaille plater came in box, and it was a gourmet style and well presented. The food was delicious, not to spicy, not too salty 😋. Overall, great food.

Cold food was held above 41°F, warm enough for bacteria to grow.

No working thermometer in the fridge or hot-holding unit.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

I came to Azteca bakery in search for some treats. As I entered they seemed like any regular bakery I have been to. I picked up my tray and started to pick out some pastries. I got a concha, a type of milk bread and a crispy pastry. The woman behind the counter was very nice. As I tried my treats on my way home they were just decent. They were not sweet which is probably a good thing. I had a lot of hope for the milk toast because of one I had tried in México once but it didnt live up to the hyp

Contaminated food was kept instead of being thrown out.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Six of us went to lunch. I put in a request for a reservation, and the auto response said we will get back to you about your request, but they never did. I called before going, and they had my reservation. Food was very good, and everyone enjoyed their meal. The prices are pretty reasonable, especially for a kosher restaurant. Two of us ordered the Fatoush Salad, one ordered the Caprese Salad, two ordered pizzas (grandmas and white) which were huge, and the 6th person orderd the falafel plat

Food was left exposed to possible contamination during storage, prep, or serving.
A worker handled ready-to-eat food with bare hands.

Not a fan. Decided to try them out because the photos look amazingly delicious. Unfortunately, the food wasn’t. We ordered mofonguitos, shrimp and chicken. It had no flavor, and I was expecting chicken chunks, or even shredded, but the consistency of the chicken was more so like tuna. The shrimp was bland. Def don’t recommend. We also ordered chicken sandwiches, it was decent and came with fries. I also ordered this chicken plantain sandwich, it was good because of the ketchup/mayo flavo

Food was left exposed to possible contamination during storage, prep, or serving.

Food surfaces are too worn or badly built to be properly cleaned.

Frozen food was thawed in an unsafe way.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
The staff here were very kind and accommodating to my disabilities. They noticed I could barely walk & offered to help me open the doors & taking my payment from me while I was sitting down in a chair so I wouldn’t have to struggle to limp up to the counter again. The customers were very kind to me as well by allowing me to go ahead of them so I wouldn’t have to wait behind everyone in the line while struggling to stand & walk. Everyone here completely restored my faith in humanity.

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

I bought a burger, he takes out a fully prepared burger with a bun and pickles and puts it in the microwave! So genius, so simple, so I don't care what everyone else does! Very good soul food.

Evidence of mice was found on site.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

The cornbread was hard like a rock, definitely stale. The glazed donut was ok but tasted not fresh. And the Cuban sandwich was good but there was no meat or anything at both ends of the bread. The bacon, egg and cheese was good.

Staff hygiene fell short: soiled clothing, no hair covering, or unkempt nails.

Dishes and utensils weren't being properly washed and sanitized.


We had the opportunity to utilize the service of Bella Lulu’s, and our contact Ms. Karen helped to make the experience very awesome for us. From the onset of our communication where we needed some help with procuring the most appropriate menu for our budget Ms. Karen was so helpful and patient with us. On the day of our event the food delivery and set-up were completed expeditiously. Everyone spoke very highly about the chicken parmesan, eggplant rotini, and penne al vodka. The meatballs on

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Welcoming coffeehouse with handcrafted coffee, espresso & tea, plus breakfast, lunch & pastries.
Great location inside my college! Friendly and welcoming employees!!! I always have a lovely experience here. To be clear, I always use mobile app orders and they're prepared quickly. I wouldn't order otherwise, as I have noticed very long wait times. But for me, it's always been pleasant. The woman (who wears a hairnet and has dark hair, I believe is the manager) is the kindest Starbucks barista l've ever met. Says hello to me by name love they make beautiful funny messages on my cup and tre

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Long-running chain serving signature breakfast items & a variety of coffee drinks.
Horrible. 4th time visiting this place and they cant make a simple coffee. The staff needs to be trained. You can tell they are inefficient under pressure, rushing to finish orders resulting in lower quality of the products.

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Joy. Joy. So much joy. From the second I walked in the owner and her scintillating energy smacked me with joy. 🤩 she was so knowledgeable about so many things health related. And I just felt seen and heard. I am so grateful on my visit to NY I discovered this place, because I always leave this city feeling inflamed. But now, with Pasa Pasa on my radar. I feel empowered and ready to fuel my day with Joy. I already started eating when I realized I should’ve taken a picture. But I ordered the wil

Food surfaces weren't washed and sanitized between uses.


Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
Single-use items were reused or left unprotected.

Food surfaces are too worn or badly built to be properly cleaned.

Long-running chain serving signature breakfast items & a variety of coffee drinks.
They didn’t give me jelly when I ordered plain bagel with cream cheese and jelly. The bacon on my bacon egg and cheese looks weird, it’s like red hard plastic, it’s either red food coloring or it’s still raw. The two ladies working there is questionable. Do we really need 2 people working on a single item?

Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


I rarely leave reviews, but this place earned it. Let’s start with the coat check, because somehow it set the tone for everything that followed. Chaotic, disorganized, and handled with a level of indifference that immediately makes you feel like you’re inconveniencing the staff by existing. No clear system, no accountability, just vibes—and bad ones. Service overall is painfully inconsistent. Staff seem overwhelmed, disengaged, or both. You’re left waiting, guessing, and recalibrating expectat

Food was left exposed to possible contamination during storage, prep, or serving.

Dishes and utensils weren't being properly washed and sanitized.
Relaxed eatery serving straightforward Chinese food such as General Tso's chicken & crab rangoon.
Honestly just wow. Can’t believe I’ve been sleeping on this spot for 6 years. This is the neighborhood Chinese spot you have to go to if you’re looking for classic “American” Chinese food. It’s well cooked, great flavor and perfect portions. I got the steamed broccoli, crab Rangoon and sweet and sour orange chicken. Broccoli was steamed to perfection. Crab Rangoon were a little bigger than bite size, well fried and well filled. The orange chicken had veggies and pineapple in it. All around super

Food surfaces weren't washed and sanitized between uses.

Clean utensils were stored where they could get dirty again.

Food surfaces are too worn or badly built to be properly cleaned.

We ordered cupcakes for our wedding, and they were absolutely delicious! I was initially worried we ordered too many cupcakes, but they were nearly all gone by the end of the night. Brooklyn Blackout was my personal favorite! Empire was responsive and friendly while coordinating delivery. I highly recommend Empire for your next event!

Wiping cloths weren't kept clean, dry, or in sanitizer between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
This store really needs to change how it’s managed. I placed my order at 5 o’clock, and the app showed it was open. But when I got to the store, it wasn’t open. Half an hour later, I came back, and a lot of customers were waiting for their food. I saw two employees working really hard. In the end, customers left angry without any food. The third time I came was at 6:50, and I finally saw my food on the table, but the drink was already melted. Well, they apologized to me, and I told them somethin

Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

While waiting for dinner at a friend’s house, I decided to stop by The Frog, where I knew another friend was enjoying a lively pool (billiards) night. It turned out to be a great decision—we both had a wonderful time sipping organic wine and beer while meeting fellow neighborhood regulars. The food looked very appealing, but I had to pass since I had dinner plans later. I definitely made a mental note to come back and try it next time. The staff were friendly and helpful, which added to the rel

Dishes and utensils weren't being properly washed and sanitized.


Vibrantly colored juice bar offering freshly pressed drinks, plus creative salads & wraps.
I love this place! I’ve ordered numerous times, food is great. However, you can definitely tell who’s more generous when preparing the food due to the inconsistency of quality. I always order the same thing because why fix if it ain’t broke, but my most recent order they gave me the incorrect sauce. I ordered Pesto and was given balsamic. I would understand if the color was similar, but a bright green versus a dark brown is apparent. It warped the whole order, so it was incredibly disappointing.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
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