Cookies are so fresh and warm. The perfect consistency, just the right amount of soft and gooey in the center, but doesn't fall apart. Staff at this location is super friendly. It's a very small shop, no place to sit or hang, so you got to take your cookies to go.

No food thermometer available to check cooking and holding temperatures.

Amazing bakery!!! I couldn’t be happier with the birthday cake I ordered from this bakery. From start to finish, the service was outstanding. They captured every detail flawlessly, and the cake itself was beautiful. I want to especially acknowledge Marisol for her exceptional customer service. She was warm, attentive, and incredibly patient, ensuring everything was exactly right. Her professionalism truly elevated the entire experience. Thank you for going the extra mile, Marisol.

Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
Today we came to Dunkin’ Donuts to celebrate a special occasion and buy donuts, but unfortunately the experience completely ruined our mood. The woman who served us was extremely rude and visibly unhappy to help customers. No smile, no kindness, no basic courtesy — just a very negative attitude. Customer service like this is really disappointing, especially on a day that was supposed to be special for us.

Evidence of mice was found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Found this place on instagram, did not even read much reviews prior to trying, hoping it is not a scam place off social media. Honestly, this place deserves much more popularity and customers… food was awesome.. They only Dutch baby on the weekends.. I ordered both sweet & savoury for my husband and I, all about berries dutch baby and prosciutto & burrata dutch baby. They all came out tasting incredible!!! Hope they get more customers soon.. the pastry and cakes look lovely too, tho we didnt tr

Staff hygiene fell short: soiled clothing, no hair covering, or unkempt nails.

Food surfaces weren't washed and sanitized between uses.
Single-use items were reused or left unprotected.

Delicious Bakery items and Drinks! My sister and I bought this soft spongy cake, a sesame ball and Lemon Iced Tea and each were beautiful.

Food surfaces weren't washed and sanitized between uses.

Adulterated or mislabeled food was kept or offered for sale.

Food surfaces are too worn or badly built to be properly cleaned.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


I'm not much of a Tres Leches Cake fan but Capy might change that. They have different flavored cakes. They are moist but not overly wet as most tend to be. The place is clean. I tend to like cozier bakeries. I wish they had some other options in terms of pastries. But at least what they do they do well. The service and prices are good. I'm glad I tried it, do I need to go back, not really. But never say never.

Food was left exposed to possible contamination during storage, prep, or serving.
Single-use items were reused or left unprotected.

No working thermometer in the fridge or hot-holding unit.
Wanted to experience a real Haitian bakery. The atmosphere is homey and quaint. The service was on point and quick. The food was amazing order consisted of Haitian patties variety (spinach, beef, fish, chicken), call the champagne and Haitian cookies (the cookies were OK). Would definitely recommend if you want a quick bite to eat.

Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I asked for a double espresso. The guy behind the counter, with a dirty beard, served me what was clearly a single shot, maybe 1 to 1.5 ounces. I told him that wasn’t a double. A double is supposed to be around 2 to 3 ounces. He got angry immediately. So I asked him a simple question: “How much liquid is in that cup?” He looked straight at me and asked, completely seriously, “What is liquid?” His eyes were red, and there was a noticeable smell of weed around. I can’t say for sure whether he

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
Hi! I'm from Israel and love this Dunkin' Donuts! This is my first time in New York and I wish we had Dunkin in Israel 😔 Love this location and will be coming whenever I come to NY for work trips 😊👍

Food surfaces weren't washed and sanitized between uses.

Clean utensils were stored where they could get dirty again.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Coffee, sandwiches & baked goods served in a popular, modern chain cafe.
Great spot to work or study—plenty of space with both indoor and outdoor seating. The environment is laptop-friendly and has a relaxed vibe. Food is average, but the overall atmosphere makes it a solid choice for getting things done.

Cold food was held above 41°F, warm enough for bacteria to grow.

Food surfaces weren't washed and sanitized between uses.

The red velvet cake was okay, the frosting on top was very dry/and had a weird taste. The cake to frosting ratio also wasnt that good, it should have a little bit more, taste like box cake which would be fine if they used better cream cheese frosting, overall there are better red velvet cakes, alot of their stuff doesnt taste like it was made fresh or even made by them, just store bought.

Food was left exposed to possible contamination during storage, prep, or serving.

Dishes and utensils weren't being properly washed and sanitized.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Service - Awesome! Pastries - awful! Been in the neighborhood and never tried them but today I did, needed a quick birthday cake and some goodies for guests. Big mistake! Awfully sweet, tons of food coloring and fake flavoring. The cheesecake extremely dry more like a cheese biscuit 🥴… maybe I’m spoiled maybe I’m not but def wouldn’t go back and regret not making the trip to my usual place 🤷♀️

Food was left exposed to possible contamination during storage, prep, or serving.

Dishes and utensils weren't being properly washed and sanitized.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I was ignored when I arrived and said hi, they ignored the noise from my order printing and then went on to take another customers order. They first made that order and then took care of me. I didn’t see all the bad reviews before coming in. They’re not wrong

Flies were present in the space.

Gaps, cracks, or clutter make it easy for pests to get in and nest.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


The line of people standing at the entrance waiting to get into this small establishment and the mouth watering aroma of freshly baked goods that surrounds the store are two unmistakable signs for a great experience: the croissants here are arguably the best in this part of the city. Once you get past the 3 giant teddy bears that guard the entrance, you'll find here a variety of French baked goods. There are only very few places to sit outside (none indoors) so you can grab your little French de

Food surfaces weren't washed and sanitized between uses.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
The experience wasn’t unique as it was during the winter season, it could definitely be of great interest that they find a way to motivate their workers to do more, also the quality of the food is inconsistent it could have room for improvement and our iced coffees were overly sweet when i asked for a regular one (Originally I wanted to rate this place a three, but out of respect of the generous workers and the sight of untapped potential, I upped a star)

Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Bakery known for sweet & savory pies made with locally sourced ingredients, plus classes.
Pie Corps is a wonderful part of our neighborhood. 100% the best cup of coffee in the hood for sure and thankfully open early! I love grabbing a coffee on the way to the dog run with my pup and a couple of the best croissants I've ever had in NYC on the way back home. The Hand Pies are top notch - either hot to go or taken home to be re-heated later. There's a constant attention to quality - both in terms of the quality of the food but also the quality of service and being a part of the communit

Staff hygiene fell short: soiled clothing, no hair covering, or unkempt nails.

This is a new place that lots of New Yorkers are talking about right now, particularly their cinammon roll. Wasn't bad at all! My favorite part was easily the texture (soft and gooey), not laminated like many other places. However, thought it was a bit too sweet and could use some more cinnamon vs. sugar ratio. Still worth trying! Coffee was ok. Their other baked goods look good too (especially their cardamom bun).
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Long-running chain serving signature breakfast items & a variety of coffee drinks.
Do not come here for Matcha lattes it’s way too sweet and not mixed well. The restaurant itself is dirty and needs to be cleaned.

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
The worker was calling my order, and I told him I would be there in a second. Then he started yelling my order again, and I reiterated that I would be right there. At that point, the manager said something to me. It look like she was taking his side. There appears to be a significant need for staff training in customer service at this establishment. During my recent visit, I encountered a manager who was unprofessional and unhelpful. I found it particularly concerning when she began speaking in

Food surfaces weren't washed and sanitized between uses.

Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
Had a great experience at Dunkin! Tulsi provided amazing service very friendly, polite, and attentive. My order was prepared quickly and everything was perfect. Really appreciated the positive attitude and professionalism. Will definitely be coming back!

The handwashing sink was missing, blocked, or without soap, hot water, or towels.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I visited today and had a disappointing experience. This is the second time I’ve had issues at this location. Last time my coffee was cold and tasted watered down. Today I also noticed the employee preparing drinks was not following hygienic practices, which made me uncomfortable. On top of that, the interaction felt rude. I’m sharing this because I hope management can improve both cleanliness and customer service.

Cold food was held above 41°F, warm enough for bacteria to grow.
Single-use items were reused or left unprotected.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I love this store! Carmen and her staff are very nice! The Carmel Craze Latte is always made delicious! This is the best Dunkin' I've been to.

Clean utensils were stored where they could get dirty again.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

I am incredibly picky about my coffee, but this place absolutely nailed it! I really enjoyed the cappuccino with almond milk and 1 suger. I went there 2pm in my lunch break when my energy level dropped to zero. After having a coffee I was charged for next half. The girl on cash register was so professional and knowledgeable. Very clean and cozy space. Restrooms are very clean. Will come back again.

Food was left exposed to possible contamination during storage, prep, or serving.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


The best addition to the neighborhood in years. It’s such a treat to have some of the most delicious croissants, sourdough loaves and baguettes in New York just around the corner. The real star though is the puff brioche - one of our favorite things to bring to dinner or brunch with friends (or to devour ourselves over the course of a weekend). It’s light, fluffy, buttery and sweet and I’ll miss it every day when we move.

Damaged canned food wasn't set aside and marked 'do not use'.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I mean I liked the drinks and place but I didn't like the lacy who took orders she was kind of mean and me and my friends like 5 times that we wanna buy separate drinks but she didn't hear or act like that. My friend gave her 20 dollars to pat for HER drink but she paid for hers and mines😑

Food was left exposed to possible contamination during storage, prep, or serving.

No working thermometer in the fridge or hot-holding unit.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
My mobile order got messed up and didn't go through for some reason. Did not catch the person's name who was running Dunkin today cause she was alone, but she went through my order quick and listened to me/believed me (had the order up LOL). Thank you so much!!

Clean utensils were stored where they could get dirty again.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
Worst customer service in all of Brooklyn, 3 people in the store, one of them cleaning the walls of the store as calmly as possible as if they didn't have people waiting to order and pay, the other two including the terrible barista who didn't even have delivery orders super slow and rude with his face he doesn't like what he does, please he needs training for rush hour urgently. 15 min they made me wait and the store was empty, they don't do orders right today mid week they had no milk only who

Evidence of mice was found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Long-running chain serving signature breakfast items & a variety of coffee drinks.
Worst Dunkin employees I’ve ever encountered. Slow, lazy and rude they don’t even deserve the minimum wage they get. Said they don’t do door dash order pick up after I was charged then I placed the order through the Dunkin app and they were still upset. If you don’t like your job go to school and get an higher level of education so you can get a respectable job. Misery loves company. This Dunkin will never see my face or get my money again.

Food surfaces weren't washed and sanitized between uses.

Food was left exposed to possible contamination during storage, prep, or serving.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I stopped by the Dunkin location this morning for coffee and didn’t realize ahead of time that it’s a kosher establishment. Because of that, all the bacon and sausage options were vegetarian versions, which was a bit disappointing simply because I was expecting traditional meat and hadn’t done my homework beforehand. Parking was somewhat challenging, and while it was busy, the visit was still fairly smooth overall.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


As a first time customer. I gotta say staff was really sweet and helpful. I will be coming often to get my bagel and hot chocolate before I go to class. This store is clean and very good vibes. Atmosphere is very friendly. I love it.

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Adulterated or mislabeled food was kept or offered for sale.

I have been using this bakery for years. Their cakes are most and delicious. They even have been able to do cakes last minute for me. Next DAY!!

Evidence of mice was found on site.

Contaminated food was kept instead of being thrown out.

Was really excited to try this place and it was great! The bagels were really warm and soft, loved them and would definitely go back. The cacio e peppe cream cheese was too salty for my liking but the flavor was good, plain was tasty too. Highly recommend!
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I come to this Dunkin regularly and they never disappoint. The staff is always friendly, fast, and super patient, even during busy hours. My drinks are made exactly how I like them every time, and the food is always fresh. The store is clean and organized, which makes the whole experience even better. Definitely my favorite Dunkin in the area. Highly recommend

Food was left exposed to possible contamination during storage, prep, or serving.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
It's definitely very unpleasant. Being there is like joining a gang, and if you don't follow their rules, you'll be discriminated against. You've been warned. These people pay a lot of attention to your skin color.

No one on shift holds the required food-safety certificate.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

I see the vision… but very awkward furniture. Feels cheap? The white wine was not chilled. But only a $45 bottle! Nothing too vibey on the inside, but it was weirdly empty for a bustling Friday. Would it be my top choice? No. But it has good lighting and decent prices

Food was left exposed to possible contamination during storage, prep, or serving.

No working thermometer in the fridge or hot-holding unit.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Rose Valley Cakes is a beautiful bakery with all vegan options. Their food is delicious and so tempting every time I go inside. They also do a great job with custom cake orders, including this vegan murder mystery cake we ordered for a bachelor party! When I want a good cake, I think of them first.

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

It’s cash only!!! I went there hoping for a good cup of espresso because of the café’s name, but unfortunately, I was disappointed. I assumed they would serve espresso-based coffee, but their coffee is made using a standard coffee maker, and it was not good. I ordered a toasted pan de manteca with butter, that tasted like bacon 🤔
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Long-running chain serving signature breakfast items & a variety of coffee drinks.
I did drive thru and service was great! I did $5 meal deal. My hash browns were so overcooked I couldn’t eat them. I took a photo but it doesn’t real show how they looked or tasted. Do better people. The coffee and wrap was fine.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


My Family and I were craving fresh bagels with cream cheese spreads, we decided to try out Zaro's as the best option. The King who took my order was very clean, kind and attentive. We tried the everything, and sesame seed bagels. He advised me they were all fresh, also had the scallion and veggie cream cheeses. Delicious! Can't wait to return. Be sure to leave a nice tip for my friend, Thanks.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Revamped 1920s bakery offering from-scratch breads, cookies & sandwiches in a compact space.
We needed to wait a round for a show and decided to pop in to see what they had. $50 later o walked out with a bunch of delicious baked goods and an ice tea. Everything trullynlooked delicious and fresh and couldn't resist but tried to taste as much as I could. Def recommend it. Clean and cute space with outdoor spots. Good customer service & good coffee and tea. They recommended the banana bread... was not that special.

Food was left exposed to possible contamination during storage, prep, or serving.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Adulterated or mislabeled food was kept or offered for sale.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
Dunkin's Mocha Latte stands out as a delightful choice for those craving a chocolate-infused coffee experience. Its balance of flavors, coupled with customization options, makes it a versatile beverage suitable for various palates. Whether you prefer it hot or iced, this drink delivers a satisfying mocha experience.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Long-running chain serving signature breakfast items & a variety of coffee drinks.
Thank you very much for the delicious donuts and also I wanna thank you for the Also everybody make sure you come in here. Their customer service is 100% excellent and this is my second time here and I love being here, smelling donuts, and other foods. I highly recommend coming to this Dunkin’ Donuts if you live in Harlem close by 135th and Lennox. And I rate this location 999 trillion stars.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
you guys have a staff that looks lost, a long line of people waiting just to order, and then you have this guy that is no help at all because a personal call seems more important. they need to be trained. i would say “retrain” but again, it doesn’t seem like anyone knows what they’re doing

Food surfaces weren't washed and sanitized between uses.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

The required wash-your-hands sign wasn't posted.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I frequently come to this location but never in my life have experienced such slow and rude service. I order my tea and donuts ahead of time through the app why is it that I have to wait 20 minutes for my order. On top of that it’s unsanitary to sneeze on your hands then touch my food without washing your hands. It’s very disgusting on top of that talking to your coworkers that shouldn’t be happening while there’s customers waiting. People have to go to work not wait until the employees are don

Cold food was held above 41°F, warm enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I don't like to leave bad reviews, but they really should train their staff properly so they know how to prepare the food. Every time I buy it there the hash browns are burnt and taste terrible.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.


Wiping cloths weren't kept clean, dry, or in sanitizer between uses.

Food was left exposed to possible contamination during storage, prep, or serving.
Single-use items were reused or left unprotected.

I walked by this place on the way home and decided to stop by for a crepe. I customized my crepe and thought I was just ordering a regular crepe until I got this. The presentation was outstanding and I was pleasantly surprised! It was also delicious! The person who took my order was kind and friendly!

Evidence of rats was found on site.

Gaps, cracks, or clutter make it easy for pests to get in and nest.

🍩🍩🍩Best spot in Bayside, hands down. Food was incredible and the vibes were just right for a weekend hangout. Super friendly service too. Definitely coming back soon!

Wiping cloths weren't kept clean, dry, or in sanitizer between uses.

No food thermometer available to check cooking and holding temperatures.

The bakery offers a wide selection of baked goods at reasonable prices. However, it was disappointing that several slush options displayed on the menu were not actually available at the time of our visit. Additionally, when we attempted to order the lychee and peach slushes listed on the board, staff appeared inconvenienced by the request, which detracted from the overall customer experience.

Hot food was held below 140°F, cool enough for bacteria to grow.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.

Plumbing issues: poor drainage, backflow risk, or wastewater handled improperly.


Long-running chain serving signature breakfast items & a variety of coffee drinks.
I went during closing to pick up an order and the staff was cleaning up but kind enough to take a break to assist me and gave an excellent service.

No one on shift holds the required food-safety certificate.
Shelves, ledges, or equipment exteriors aren't clean or easy to clean.
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